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9.0

Windows Icons Don't Work After Malware Purge

Asked by AielloJ in Anti-Virus, Internet Security, Latest Threats

Tags: XP malware trojans windows

I used Avira to clean up two client PC's that had massive infections from an infected email.  It was one of those that said "Your PC is infected.  Click here to fix."  You know what they did!!!

After Avira cleaned things up, both PC's are able to boot, but hardly any of the Windows icons work.  Invoking MSCONFIG doesn't work.  Whenever you click on and icon a Command Window pops up for a fraction of a second and that's it.  Internet Explorer works and I can do some limited file exploring with it as well as Internet access.  Putting in a Windows XP disk to attempt a repair resulted in a BSOD.

Thanks in advance.

AielloJ
[+][-]08/15/09 10:32 AM, ID: 25106170Accepted Solution

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About this solution

Zones: Anti-Virus, Internet Security, Latest Threats
Tags: XP malware trojans windows
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Solution Provided By: pankusareen
Participating Experts: 4
Solution Grade: A
 
[+][-]08/15/09 08:19 AM, ID: 25105722Expert Comment

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[+][-]08/15/09 08:21 AM, ID: 25105728Expert Comment

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[+][-]08/15/09 02:15 PM, ID: 25106949Assisted Solution

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[+][-]08/15/09 02:47 PM, ID: 25107026Author Comment

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[+][-]08/15/09 02:54 PM, ID: 25107048Expert Comment

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[+][-]08/15/09 03:28 PM, ID: 25107155Author Comment

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[+][-]08/15/09 03:32 PM, ID: 25107166Expert Comment

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[+][-]08/17/09 03:57 AM, ID: 25113054Expert Comment

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[+][-]08/18/09 02:18 AM, ID: 25121231Expert Comment

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