Question

What log displays the information I need to diagnose this Vista problem?

Asked by: akromyk4

I was walking by the room with the computer when I heard my speakers outputing the plug and play sound. It sounded as though someone was plugging and unplugging a plug and play device over and over again.

When I moved the mouse the monitor woke up to display the Vista locked screen and the sound was gone. On top of that my monitor was in a different resolution after waking up.

Where can I find the appropriate logs in Vista to investigate this problem deeper? Is there a way to copy and paste the list of processes running so that I can post it to get some help online in case it is spyware?

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Asked On
2009-08-15 at 13:05:45ID24655560
Tags

Spyware

,

Virus

,

Vista

,

Malware

Topics

Anti-Virus

,

Anti-Spyware

,

Windows Vista

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: SJComputersPosted on 2009-08-15 at 13:17:18ID: 25106749

 

by: moh10lyPosted on 2009-08-15 at 13:46:06ID: 25106859

I think this is a problem with power, maybe the USB devices are set to sleep when your PC is idle for a bit of time, you can check to make sure on device manager right click USB controllers and check the Power management for each USB controller if the system turns off this device automatically or not..

and for the tracing issue, you can use event viewer in the system section to view what windows logs of errors.
Click Start - and type on search eventvwr then press enter.

if you find anything interesting share it with us please.

 

by: akromyk4Posted on 2009-08-17 at 12:48:51ID: 31616167

After doing some basic troubleshooting it does seem like the problem is something between the lcd dvi and the computer, but I still can't find what it is.

20120131-EE-VQP-002

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