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08/20/2009 at 09:50PM PDT, ID: 24670398
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8.1

Hidden Desktop & Taskbar / Have Virus and cant run antivirius programs

Asked by smokeyhazze in Anti-Virus, Anti-Spyware, Windows XP Operating System

Tags: Windows XP Home

After windows loads, I can not see my desktop icons nor taskbar.  I have some type of virus or Trojan, or malware.  I can no longer open zip files.  Spybot, malwarebytes, housecall, hijackthis, and combobot will not run.  I can install them but they disappear while running.  Explorer.exe will not run in the command prompt under task manager.  I have ran the windows sfc.  My restore points have been erased.  I am able to access all of my programs and files through the New Task button in Task Manager.  

I have deleted Windows AntivirusPro files.  

I there a boot disk to restore and or run an anitvirus removal program outside of windows?  What can be done without me loosing my data and reformatting?  
[+][-]08/20/09 09:53 PM, ID: 25149211

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About this solution

Zones: Anti-Virus, Anti-Spyware, Windows XP Operating System
Tags: Windows XP Home
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Solution Provided By: ddiazp
Participating Experts: 8
Solution Grade: A
 
 
[+][-]08/20/09 10:00 PM, ID: 25149235

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