Question

Symantec antivirus version 10 - can't enable auto protect

Asked by: lanman777

I just installed Symantec Antivirus from our server installed location.
After install, it runs but my configuration is locked so I can enable auto protect
or update the virus definitions.
How do I unlock my client install so I can enable things?

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Asked On
2009-08-30 at 18:07:35ID24693768
Topics

Anti-Virus

,

Symantec Anti-Virus Software

Participating Experts
3
Points
500
Comments
3

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Answers

 

by: PriceDPosted on 2009-08-30 at 18:13:06ID: 25220121

If this is a server istall it is locked.  You will need a password to beable to change these settings.

 

by: thinkpads_userPosted on 2009-08-30 at 18:16:49ID: 25220127

If you just installed it, the password should be admin/symantec or possibily symantec/symantec.  ... Thinkpads_User

 

by: xmachinePosted on 2009-08-31 at 03:24:42ID: 25221661

Hi,

Check the following KB article on how to lock client's settings (just reverse the action here):

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/3946226c64b96fc088256a220027292f?OpenDocument

20120131-EE-VQP-002

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