Question

hosts file hijacked cannot replace or change

Asked by: peril

I have been cleaning a computer of rogue antivirus programs. Specifically "security solutions antivirus" and "windows security suite". The PC is running XP home edition sp3.
I have used malwarebytes, spybot s&d and panda global 2010, everything appears clean now apart from security centre still says there are 2 antivirus programs installed (not so!)  and the hosts file is hijacked and not accessible.
The hosts file is not showing in the etc folder (even though folders are set to show hidden).  however, I can navigate directly to the hosts file using explorer but find on opening it that it has been hijacked and all default text is gone and it contains only some redirects to rogue antivirus sites.
I cannot amend the hosts file in the usual way using notepad, even though i have unchecked it from being read only.
I have tried replacing the hosts file using hostsxpert and the program cannot make the changes either.
If I boot using ultimate boot cd for windows I can see the hosts file but still cannot make any changes, despite removing the read-only attribute.
Any advice on what to try next, much appreciated!
Lin

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Asked On
2009-09-21 at 04:58:06ID24748028
Tags

host file hijacked rogue antivirus

Topics

Anti-Virus

,

Microsoft Operating Systems

Participating Experts
3
Points
500
Comments
14

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Answers

 

by: jhyieslaPosted on 2009-09-21 at 05:11:10ID: 25382051

Have you tried booting into safe Mode and using the command prompt access to attempt to delete the hosts file? You might also try scanning through the registry looking for any key has to do with the hosts file to see if one looks suspicious.

I might also recommend that you download the Prevx scanner (www.prevx.com)  The scanner is free to download.  Run it in full scan mode.  It should give you a second opinion on what's still  affecting your computer.  The free version won't remove anything, but may point out something that other programs are missing.

If the PC was too infected, even if it "appears" that you have it completely cleaned at some point, it may be worth taking the time to wipe and reload... that way you are sure that it's clean... but I don't think you're to that point yet.

 

by: alanhardistyPosted on 2009-09-21 at 05:24:38ID: 25382154

Can you delete / modify the hosts file in safe mode?

 

by: perilPosted on 2009-09-21 at 05:24:51ID: 25382159

Thanks, I'll try those and let you know what happens.

 

by: perilPosted on 2009-09-21 at 05:27:06ID: 25382173

alan - I haven't tried deleting/modifying in safe yet. Though i've tried to do so whilst booted into a live-cd environment.

 

by: alanhardistyPosted on 2009-09-21 at 05:29:36ID: 25382188

Worth a try - but no guarantees.

If no joy with that, there is always SuperAntiSpyware or Combofix:

http://www.superantispyware.com/

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

 

by: rpggamergirlPosted on 2009-09-21 at 05:51:01ID: 25382324

If the problem persists, use Combofix as already suggested and attach the log here.
Combofix should be able to fix the hijack in its first run...IF the first run won't do, the second run using a script should fix it.

 

by: alanhardistyPosted on 2009-09-21 at 05:54:19ID: 25382343

Damn! - now your computer troubles are in trouble themselves - rpggamegirl is on the case!

Morning from up top to down under!

 

by: perilPosted on 2009-09-21 at 06:22:37ID: 25382536

In safe cmd prompt i am told the hosts file is not there.  When l list the DIR of the etc folder it does not list the hosts file!
I know it is there - I've seen it and opened it and viewed its contents.
In safe mode itself, i can navigate (by typing the full address: c:\windows\system32\drivers\etc\hosts) directly to and open the hosts file but I cannot see it when viewing the etc directory.
When I open the hosts file I cannot same any changes.
I will try running combo fix and take a look at a prevx scan too.

 

by: jhyieslaPosted on 2009-09-21 at 06:31:13ID: 25382611

Have you tried putting in the full path name with the DEL command?

DEL c:\windows\...

 

by: perilPosted on 2009-09-21 at 06:51:31ID: 25382805

Tried deleting via DEL and whole path name but says it cannot find the file.

 

by: jhyieslaPosted on 2009-09-21 at 07:04:17ID: 25382914

have you tried renaming the ETC folder and then creating a new one?

 

by: perilPosted on 2009-09-21 at 07:28:59ID: 25383182

It will not allow me to rename the file or change it in anyway at the moment.

I am running combo fix which brought to my attention that an antivirus: "windows system suite" (a relative of the malware i've been chasing) is running.  There are no processes which I can see which are obviously "windows system suite".

I've attached the log for combofix.  It hasn't fixed the hosts file, but it has removed a lot of chaff from the etc directory by the looks of it.

The hosts file is still inaccessible.

 

by: perilPosted on 2009-09-21 at 07:30:46ID: 25383206

oh sorry, jhyiesla, I didn't read that properly then -
You mean rename and recreate the whole directory.
I'll try it.

 

by: perilPosted on 2009-09-21 at 07:47:59ID: 25383407

Thanks, jhyiesla,
That has solved the initial problem as I do now have a brand new working host file in the new etc folder.
and it may well be that i can use "unlocker" now to delete the troublesome host file in the old renamed directory.  I'll try that.
However, I am still stuck with the remnants of this malware which caused this problem in the first place - windows security centre still says "windows system suite" is running as an antivirus on this pc.
Since jhyiesla did help solve the main hosts file question I will award him the points for this and open a new question about the rogue antivirus showing in security centre.

20120131-EE-VQP-002

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