Question

virus issues on school network - how do i identify virus or problem pc's

Asked by: donal99

school network - 30 pc's all xp. 1 windows 2003 server.
dsl internet has been working on & off for the last few weeks.
there are definitely viruses in the system. alot of pc's had no av!! long story! using avg "free" now on all the pc's. (no money!!) paid version on the server.
tried a different router. no joy.
when i plug a laptop into the router, it's fine so i'm confident dsl & router are fine.
problem is internal!
is there a program i can run to see which pc's are possibly flooding the network with viruses?
all the pc's seem to be free of viruses but some could still be infected?
any ideas?

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Asked On
2009-09-21 at 14:13:55ID24749891
Tags

virus network

Topics

Anti-Virus

,

Network Security

Participating Experts
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Answers

 

by: ks_adminPosted on 2009-09-21 at 14:18:44ID: 25387736

The AVG may not be catching all of the infections, have you tried scanning one or more with another free tool called Malwarebytes Anti-Malware?  I would scan at least a few of them with this tool, and see what the results are.

http://www.malwarebytes.org/mbam.php

 

by: jtdebeerPosted on 2009-09-21 at 14:20:26ID: 25387752

Run Perfmon on every machine.
See which ones are having high CPU and or Disk Usage.
Those should be your problem machines.

You could also use a network sniffer to see which machines are causing lots of network traffic. http://www.freedownloadscenter.com/free/759997/

 

by: jinxsilverPosted on 2009-09-21 at 14:22:57ID: 25387774

http://housecall.trendmicro.com - free scan you can do on the net it will scan for viruses and spyware and malware


http://www.malwarebytes.org/mbam.php - then try scaning with this to check if you have any infections afterwards  

 

by: Kelly_WPosted on 2009-09-21 at 14:25:53ID: 25387797

Hello,
After you clean a PC with malwarebytes, turn it off so it does not get reinfected, if you have spyware that travels down the network.
Do the server as last
Reboot server
Turn one PC one at a time, let it fully come up then test internet connectivity.
Thanks,
Kelly Wilke

 

by: mwecomputersPosted on 2009-09-21 at 14:32:48ID: 25387840

I would recommend looking at Spiceworks (which is totally free) for having to support all of those PCs on the network. You can use it's remote desktop application to remotely access all of those workstations and run those anti-virus/anti-spyware applications on it from the comfort of your desk.

Spiceworks: http://www.spiceworks.com/

---

Once you get the virus problem straightened out on the network, another thing you need to look at installing (even in transparent bridged mode) is an Untangle Appliance server (yes it's free!) between your router and internal network.

Untangle :: Block Viruses at the Network Gateway

Stop virus outbreaks before they reach users desktops.  With an intuitive GUI and the ability to scan multiple protocols, Untangle makes it easier for administrators to:

    * Protect users from virus threats over web (http), email (SMTP, POP & IMAP) and file transfer (FTP) protocols
    * Scan archives and compressed files like Zip, RAR, Tar and many others
    * Ensure that signatures are always current with automatic updates

Untangle Site: http://www.untangle.com/

 

by: warturtlePosted on 2009-09-21 at 14:39:52ID: 25387898

Although, it would be best to get an antivirus solution for small business to use on the network, but for the immediate problem, you can restart PCs in safe mode and then, scan with updated AVG definitions. That will help remove the viruses from PCs. MalwareBytes (as already suggested) will also help with removing the spyware from those PCs.

Kaspersky is a good antivirus for use on the network. The detection rate is extremely high.

If any computers you find are infected, please run MalwareBytes first of all. If the problem still remains, then also download SuperAntiSpyware (www.superantispyware.com) and scan with that.

Hope it helps.

 

by: optomaPosted on 2009-09-21 at 16:55:48ID: 25388755

May be worth a look
http://www.lansweeper.com/

 

by: donal99Posted on 2009-09-22 at 17:53:11ID: 25399177

thanks so much for all the replies!!
update. was going thru all advise today. no joy!
internet on for 10-20 mins approx, then off for 10-20 mins. on & off all day!! unpowered all switches etc. turned off 10 pc's at a time to try & isolate problem. did to all 40-50 pc's on network. all seem virus free now. when i just plug in 1 laptop to router, all is fine. so router & dsl is fine. when i plug router into wall point all hell breaks loose. tried different wall points. no joy. all was working perfectly until a week ago!! is there a way to identify a bottleneck or some hardware issue on the network? tried some of the programs eg untangle & spiceworks but found it very complicated!! anything idiot proof?/

 

by: mwecomputersPosted on 2009-09-22 at 19:11:26ID: 25399539

Go old school. Get a network tester and start singling out each node on the network.

After that is addressed, start checking the switches to see if there is a bad uplink port.

Do you have any wireless devices that hook into the network (i.e. access points)?
If so, check these out as well for possible problems.

 

by: optomaPosted on 2009-09-22 at 22:15:42ID: 25400170

When the issue happens are  the lights on the switches blinking in unison?

 

by: jinxsilverPosted on 2009-09-23 at 08:55:57ID: 25404668

Test your switches, Power off one swtich at a time see if that helps.

 

by: ks_adminPosted on 2009-09-23 at 09:17:48ID: 25404901

Also, you may have a loop on your network if everything is blinking like crazy in unison.  Make sure you don't have a patch cable going from one port on a switch to another port on the same switch.

 

by: donal99Posted on 2009-09-23 at 17:44:05ID: 25409388

thks again for the ideas. unplugged all the wireless boxes. dont have any cables looping back. when the internet goes down the internal network is fine. all the pc's can access the server so this wud seem to discount it being a problem with the switches?? i could be wrong!! dns seems fine on the server. nothin to worry about in the event logs. when i isolate just a couple of pc's & the server & plug directly into the router the net works fine?? so internal network & dsl line & router seem fine. i have also tried all 4 ports at the back of the router in case one was faulty. am away for a few days but a collegue is working on it so i will keep u posted when we get a resolution!! many thanks again.

 

by: optomaPosted on 2009-09-24 at 00:14:21ID: 25410691

It maybe the network card on the server?
Try running from server, ping with -t switch for few minutes and see if there are any packets lost.

Also when the wan goes down if you get a near exact time to when it happens, check the routers log if there is anything relevant logged.

 

by: jinxsilverPosted on 2009-09-24 at 06:12:57ID: 25412935

did you add a new computer or did somebody change a IP address that may be already assigned on the network? It would be nice if it was as simple as an IP Conflict issue.

 

by: donal99Posted on 2009-09-27 at 15:07:54ID: 25435702

back from my holiday! long story but i think we are nearly there. it appears that it cud be a dns issue!!! i will keep u posted but many thanks again for all the useful sugestions.

 

by: donal99Posted on 2009-10-01 at 14:43:18ID: 25473477

it was a dns issue after all! found & added in additional entries into dns & dhcp on primary domain controller & it worked. still doesnt make sense to me? but it's working fine now fingers crossed!

20120131-EE-VQP-002

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