Question

Kaspersky admin kit wrong update date,

Asked by: binghamacademy

My kaspersky admin kit is showing the wrong update date for the last several weeks, when i start the update task it does download the updates but after it finishes the update date does not change to current date. I know that it downloaded updates by looking the trafic on my firewall and also once the admin kit finishes the update if i run update on any of the client computer that use the admin kit as their update source - they download new updates and show the current date as the last update date,
And also once any of the client machines update from the admin kit, if i start update on that machine with update source as kaspersky lab servers - it would finish the update immideately with only a few KB of traffic and show update complete,
So is there any way of fixing whatever is causing the date to be stuck and not update on the admin kit ?
I had tryed to get a solution from kaspersky lab and has been posting on their web-site but there has not been any conclusive solution from them, here is the link just for reference http://forum.kaspersky.com/index.php?showtopic=133273

Thank you,

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Asked On
2009-10-20 at 02:01:51ID24826158
Topics

Anti-Virus

,

Server Anti-Virus

,

Kaspersky

Participating Experts
1
Points
0
Comments
5

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Answers

 

by: ComputerTechiePosted on 2009-10-20 at 04:32:13ID: 25612934

Make sure your bios clock is correct with data and time and windows date and time are correct.

CT

 

by: binghamacademyPosted on 2009-10-20 at 05:46:27ID: 25613424

I have checked both the windows time and to make sure restarted and checked the BIOS time and they are both correct,

 

by: ComputerTechiePosted on 2009-10-20 at 05:49:33ID: 25613455

I would uninstall as posted here and reinstall after reboot.

http://support.kaspersky.com/faq/?qid=193238994

CT

 

by: binghamacademyPosted on 2009-10-20 at 22:30:15ID: 25620987

As you may have seen form my post in the kaspersky forum- that was what i was trying to avoid + when ever i click on one of those links (backup, uninstall...) it forwards me to http://www.kaspersky.com/support,
Any way thank you for trying and i think there might be a problem with the writing to the data base that it uses and i will try if i can find a solution to that and if that did not work - I will have no choice but to uninstall,

 

by: binghamacademyPosted on 2009-10-22 at 01:40:17ID: 25631880

I have now finally solved it.
I did a reinstall and used klbackup to recreate the group structure and database from the backups i took but the same problem happened. so i reinstalled again and used a new database and updated the admin kit form folder - from the backup of the updates folder- so as not to have to download 100+something MB files again and then did an update from the KLServers and now it is all working fine.
Since i did not used the backups (To use the backups the database and computer name have to be the same as the previous one) I had to recreate the Group structure -

So the problem must have been with the database,

20120131-EE-VQP-002

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