With today's malicious virus and spyware infections, a multi-pronged approach is required to cleanly removing all traces of an infection from a system. Anti-virus companies today filter through approximately 50,000 new viruses a day so unfortunately, even the most expensive and up-to-date anti-virus tool is not 100% effective at all times. Thankfully, there are very effective and FREE resources to help remove this malicious infections from your system.
*NOTE* Once a system is infected, the only real method for ensuring the system is clean of any malicious infection is to perform a installation of the operating system from a safe source such as media acquired from a legitimate vendor. With that said, the following tools can be used to help clean an infection from a system.
After ensuring that your local anti-virus software is installed, your virus signatures are up-to-date and a full scan on the system is run, I would suggest using these anti-virus/anti-spyware tools in the following order:
1. Malwarebytes' Anti-Malware (http://www.malwarebytes.o
2. SUPERAntiSpyware (http://www.superantispywa
3. ComboFix (http://www.combofix.org/)
Additionally, to help detect and remove rootkits, you could use the following tools:
1. F-Secure's Blacklight (http://www.f-secure.com/e
2. Trend Micro's Rootkit Buster (http://www.trendmicro.com
If you ever have an issue downloading or running one of these applications from your system, you can rename the file as it is downloaded to help circumvent any anti-security controls the malicious infection has implemented.
Additionally, if you're looking for a FREE anti-virus application, Microsoft has recently released their new Security Essentials which many of my clients have had great luck with in keeping their systems protected as well as cleaning up existing infections. You can download Microsoft's Security Essentials at www.microsoft.com/Security
Hope these help & good luck!
Mike
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by: JeremySBrownPosted on 2009-11-09 at 07:33:46ID: 25776757
Run a temporary file remover...CCleaner is a good one and it's free.
http://www.ccleaner.com/
Download Combofix by sUBs.
http://www.bleepingcompute
Before running Combofix, temporary disable any firewall(s) shield(s) ect...to prevent any conflicts with Combofix. After Combofix is done scanning, it will create a log, for futher instructions, save and paste the results by Attach File, or by Code Snippet so other experts can take a look at it. Once after the log looks clean, you may enable your firewall(s) shield(s) ect. Combofix will disconnect your machine from the Internet. Your Internet connection will be automatically restored just before Combofix completes its scan. If Combofix runs into problems, your Internet connection can be manually restored by restarting your machine.
You'll might need to rename the file before saving to your desktop so it will not be blocked.
Please note: Don't run Combofix in Safe Mode.
Also scan your system with Malwarebytes Anti-Malware.
http://www.malwarebytes.or