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August 30, 2008 03:24am pdt
 
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Windows installer service could not be accessed

Tags: installer, windows, service, could, accessed
I have a windows 2003 server rc2 running fine except for virus scanning software.  Using Norton Antivirus Corp. edition and the other day it fails to update. The decision is made to reinstall norton vs client and upgrade.  I cannot uninstall the norton vs client on the machine, i cannot uninstall any application on the server it get the message that the windows installer service is not working properly.  I have attempted serveral ways to fix it and nothing has worked.  I have renamed, re-registered, moved and attempted to re install but the reinstall tells me that the sp is at a higher level than the install file.  I do not want to uninstall the sp but right now i cannot even update the windows security patches due to this error.

I have booted into safe mode and tried uninstalling and reinstalling but cannot.


I am at a loss...any help would be nice.
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Question Stats
Zone: Virus & Spyware
Question Asked By: LindaMain
Solution Provided By: OverSeer
Participating Experts: 2
Solution Grade: B
Views: 149
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[+][-]Author Comment by LindaMain
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