Question

How do I reduce the amount of space Trend Micro Client/Server Security is using on a server?

Asked by: mtxit

I need to reduce the amount of space that Trend Micro Client/Server Security is using on a server as the whole program is currently taking up approx. 9gb of a 20Gb drive.

I need advice on:
1. removing old virus database definitions, i.e the daily update downloads,
2. limiting the amount of these that are stored,
3. reducing the size of the log file.
I have changed the automatically delete old logs from 'older than 15 days' to 'older than 3 days' though have yet to see a reduction.

I have located several large files with example file name: ofcdebug.log.mm_dd_yy_hh_mm at c:\Program Files\Trend Micro\Security Server\PCCSRV\Log and was wondering if these are the log files and if so is it safe to delete some of the older ones?

Any and all help much appreciated

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Asked On
2009-10-07 at 07:24:07ID24792429
Tags

Trend

,

Micro

,

Client/Server

,

Log Size

,

Space

,

Log File Size

,

version 15.0.1307

,

Anti Virus

,

Server

,

Database

,

Disk Space

Topics

Server Anti-Virus

,

Desktop Anti-Virus

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: SSharmaPosted on 2009-10-08 at 04:57:05ID: 25524304

Hello mtxit,

We would appreciate if you could also let us know the version of Client Server Suite you are using i.e. 2.0, 3.0, 3.5, or 3.6.

Also is it Client/ Server Suite for SMB?

 

by: mtxitPosted on 2009-10-08 at 05:51:52ID: 25524787

Thanks S Sharma,
The information I can find is as follows:
Trend Micro Common Client Version 10.0 *
Trend Micro Network Security Components 5.3 Version 5.3.0 *
Trend Micro Plug-in Manager Version 1.5 *
Trend Micro ScanMail for Exchange Version 8.1 *
Trend Micro Worry-Free Business Security Version 15.0 *
OfficeScan Corporate Edition Version 15.0
Trend Micro(TM) Client/Server Security Agent v5.0

When I click about on the Client Server Console I get this information:
Program Version 15.0.1307

Hope this is enough!

 

by: SSharmaPosted on 2009-10-08 at 07:11:58ID: 25525600

I checked your first post again and just wondering about the log file ofcdebug.log.mm_dd_yy_hh_mm.

Is the debug logging enabled turned ON?

We don't have the Client Server Suite here is I can't tell how to turned that OFF. You would need to go through the Documentation/ Manuals or you could ask the TrendMicro for support. If you have purchased it.

 

by: mtxitPosted on 2009-10-12 at 01:16:51ID: 25549291

Hi S Sharma,

Tried posting a reply on Friday but my computer crashed - I cleared up some space by relocating the ofcdebug.log.mm_dd_yy_hh_mm.  files.

I'll look into how to turn the debug log off or limit the amount of logs that are stored.

Thanks for your help.

 

by: mtxitPosted on 2009-10-12 at 01:18:09ID: 31638221

Even though S Sharma did not have the program that I was having difficulty, he was still able to point me in the right direction.

 

by: samsol09Posted on 2011-12-03 at 21:25:14ID: 37233005

hi everyone

check this link out. I tried and worked well, the "Disk Cleaner"

http://esupport.trendmicro.com/solution/en-us/1055060.aspx

20120131-EE-VQP-002

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