During boot the eTrust Antivirus Realtime Service stops.
Below is the Hijack this trace. Any suggestions?
Thanks Craig
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:28 PM, on 29/04/09
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.e
xe
C:\WINDOWS\system32\csrss.
exe
C:\WINDOWS\system32\winlog
on.exe
C:\WINDOWS\system32\servic
es.exe
C:\WINDOWS\system32\lsass.
exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\System32\WLTRYS
VC.EXE
C:\WINDOWS\System32\bcmwlt
ry.exe
C:\WINDOWS\system32\spools
v.exe
C:\WINDOWS\System32\SCardS
vr.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\Program Files\CA\SharedComponents\
iTechnolog
y\igateway
.exe
C:\Program Files\CA\eTrustITM\InoRpc.
exe
C:\Program Files\CA\eTrustITM\InoTask
.exe
C:\Program Files\Java\jre6\bin\jqs.ex
e
C:\Program Files\Dell\QuickSet\NICCON
FIGSVC.exe
C:\WINDOWS\system32\nvsvc3
2.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint\Apoint.exe
C:\WINDOWS\system32\RunDLL
32.exe
C:\Program Files\Common Files\InstallShield\Update
Service\is
sch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\CA\eTrustITM\realmon
.exe
C:\Program Files\SecureWave\Sanctuary
\Client\RT
Notify.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Sierra Wireless Inc\WebUpdater\TRUUpdater.
exe
C:\Program Files\Apoint\HidFind.exe
C:\Program files\Telstra\Telstra Turbo Connection Manager\WaHelper.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\SecureWave\Sanctuary
\Client\sc
omc.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchos
t.exe
C:\WINDOWS\system32\dllhos
t.exe
C:\Program Files\VMware\VMware VDM\Client\bin\wsnm.exe
C:\WINDOWS\system32\wbem\w
miprvse.ex
e
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\ctfmon
.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Citrix\ICA Client\PNAMAIN.EXE
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHid.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\WINDOWS\system32\dllhos
t.exe
C:\Program Files\Spyware Doctor\TFEngine\TFService.
exe
C:\WINDOWS\System32\alg.ex
e
C:\WINDOWS\system32\msdtc.
exe
C:\WINDOWS\system32\mmc.ex
e
C:\Program Files\Broadcom\ASFIPMon\As
fIpMon.exe
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThi
s.exe
C:\WINDOWS\system32\wbem\w
miprvse.ex
e
R1 - HKCU\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://trinity.alpineshire.vic.gov.au/StaffNetR0 - HKCU\Software\Microsoft\In
ternet Explorer\Main,Start Page =
http://trinity.alpineshire.vic.gov.au/StaffNetR1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Page
_URL =
http://trinity.alpineshire.vic.gov.au/StaffNetR1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Default_Sear
ch_URL =
http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Search Page =
http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\In
ternet Explorer\Main,Start Page =
http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\In
ternet Explorer\Search,Default_Pa
ge_URL =
www.google.com.au/ig/dell?hl=en&client=dell-row-rel&channel=au&ibd=1080116R1 - HKCU\Software\Microsoft\In
ternet Connection Wizard,ShellNext =
http://trinity.alpineshire.vic.gov.au/StaffNetR1 - HKCU\Software\Microsoft\Wi
ndows\Curr
entVersion
\Internet Settings,ProxyServer = pegasus:8080
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-7
84B7D6BE0B
3} - C:\Program Files\Common Files\Adobe\Acrobat\Active
X\AcroIEHe
lper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A
0F997BA588
C} - C:\Program Files\Skype\Toolbars\Inter
net Explorer\SkypeIEPlugin.dll
O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A
07C3DB8F77
7} - C:\Program Files\Dell\BAE\BAE.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9
C25C1C588A
9} - C:\Program Files\Java\jre6\bin\jp2ssv
.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-E
ABFE594F69
C} - C:\Program Files\Java\jre6\lib\deploy
\jqs\ie\jq
s_plugin.d
ll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [NvMediaCenter] RunDLL32.exe NvMCTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\Update
Service\is
sch.exe" -start
O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-
b109a192b4
c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [Realtime Monitor] "C:\Program Files\CA\eTrustITM\realmon
.exe" -s
O4 - HKLM\..\Run: [Domino.Doc Install] C:\Lotus\DominoDoc\domdoc.
exe -install
O4 - HKLM\..\Run: [rtnotify] C:\Program Files\SecureWave\Sanctuary
\Client\RT
Notify.exe
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.
dll,NvStar
tup
O4 - HKLM\..\Run: [ISUSPM Startup] c:\PROGRA~1\COMMON~1\INSTA
L~1\UPDATE
~1\isuspm.
exe -startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe
" -atboottime
O4 - HKLM\..\Run: [TRUUpdater] "C:\Program Files\Sierra Wireless Inc\WebUpdater\TRUUpdater.
exe" /bkground
O4 - HKLM\..\Run: [WatcherHelper] "C:\Program files\Telstra\Telstra Turbo Connection Manager\WaHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon
.exe
O4 - HKCU\..\Policies\Explorer\
Run: [1]
http://trinity.alpineshire.vic.gov.au/StaffNetO4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\AlipineShireVPN\vpng
ui.exe
O4 - Global Startup: Citrix XenApp.lnk = ?
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\
GPhotos.sc
r/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2
\OFFICE11\
EXCEL.EXE/
3000
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D
32B190E9B0
7} - C:\Program Files\Skype\Toolbars\Inter
net Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3
C9C571A826
3} - C:\PROGRA~1\MICROS~2\OFFIC
E11\REFIEB
AR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-0
0C04F79568
3} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=
http://trinity.alpineshire.vic.gov.au/StaffNetO15 - Trusted Zone:
http://*.einsteinO15 - Trusted Zone:
http://einstein.alpineshire.vic.gov.auO15 - Trusted Zone:
http://iservices.alpineshire.vic.gov.auO15 - Trusted Zone:
http://taurus.alpineshire.vic.gov.auO15 - Trusted Zone:
http://trinity.alpineshire.vic.gov.auO15 - Trusted Zone:
http://*.iservicesO15 - Trusted Zone:
http://*.taurusO15 - Trusted Zone:
http://*.trinityO15 - Trusted Zone:
http://ecouncil.alpineshire.vic.gov.auO16 - DPF: {2311DF65-9D1A-4DDA-94AA-9
0568D98963
3} (MonitorView Class) -
http://iservices.alpineshire.vic.gov.au/iservtest/authority/gdc.cabO16 - DPF: {5D8D8EC3-61D9-40EE-8EE7-3
F65746FC01
9} (Authority.AuthClientInter
face) -
http://iservices.alpineshire.vic.gov.au/iservtest/authority/Authority.ocxO16 - DPF: {8531ABC7-6334-481B-BF10-1
78CE7F795B
A} (BISParent.ParentControl) -
http://trinity/BIS/Main/install.cabO17 - HKLM\System\CCS\Services\T
cpip\Param
eters: Domain = alpineshire.vic.gov.au
O17 - HKLM\Software\..\Telephony
: DomainName = alpineshire.vic.gov.au
O17 - HKLM\System\CCS\Services\T
cpip\..\{3
4619617-25
D3-4631-89
C9-4BE9B30
6D8B9}: NameServer = 192.168.100.2,192.168.100.
5
O17 - HKLM\System\CS1\Services\T
cpip\Param
eters: Domain = alpineshire.vic.gov.au
O17 - HKLM\System\CS1\Services\T
cpip\..\{3
4619617-25
D3-4631-89
C9-4BE9B30
6D8B9}: NameServer = 192.168.100.2,192.168.100.
5
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1
830C7DD7F5
D} - C:\PROGRA~1\COMMON~1\Skype
\SKYPE4~1.
DLL
O20 - Winlogon Notify: gemsafe - C:\Program Files\Gemplus\GemSafe Libraries\BIN\WLEventNotif
y.dll
O23 - Service: Broadcom ASF IP and SMBIOS Mailbox Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\As
fIpMon.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\AlipineShireVPN\cvpn
d.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingServ
ice.exe
O23 - Service: iTechnology iGateway 4.2 (iGateway) - CA, Inc. - C:\Program Files\CA\SharedComponents\
iTechnolog
y\igateway
.exe
O23 - Service: eTrust ITM RPC Service (InoRPC) - CA - C:\Program Files\CA\eTrustITM\InoRpc.
exe
O23 - Service: eTrust Antivirus Realtime Service (InoRT) - CA - C:\Program Files\CA\eTrustITM\InoRT.e
xe
O23 - Service: eTrust ITM Job Service (InoTask) - CA - C:\Program Files\CA\eTrustITM\InoTask
.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.ex
e
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCON
FIGSVC.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc3
2.exe
O23 - Service: Sanctuary Command and Control (scomc) - SecureWave SA - C:\Program Files\SecureWave\Sanctuary
\Client\sc
omc.exe
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ThreatFire - PC Tools - C:\Program Files\Spyware Doctor\TFEngine\TFService.
exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYS
VC.EXE
O23 - Service: VMware VDM Client Service (wsnm) - VMware, Inc. - C:\Program Files\VMware\VMware VDM\Client\bin\wsnm.exe
--
End of file - 10268 bytes