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07/01/2009 at 08:44AM PDT, ID: 24536781
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7.7

Spyware stopping me from installing any software to fix it and stopping me from getting to technical URLS

Asked by ssaver in HijackThis Software, Anti-Spyware, Anti-Virus

I have a user who got System Security 2009
I was able to get rid of that but I guess when they did the fake scan it loaded malware.
These are stopping me from updating Virus and Malware programs as well as going to any URL such as Microsoft, AVG, Spybot etc or anything found in Google that may have the answer. It is also stopping AVG from starting. It was also stopping me from opening MS Office applications.
I took Spyware Doctor, Spybot, Windows Defender (which is turned of when I installed Spyware doctor) and malawarebyte from another computer and ran it each found some things and got rid of.

I can now open MS office applications, I can update and run spyware doctor and SpyBot and malawarebyte but can not run AVG or get on web sites.

Anyone have any suggestions
I attached hijack this log.
Attachments:
 
hijackthis.log (6 KB) (File Type Details) 
Hijack this log
 
[+][-]07/01/09 08:46 AM, ID: 24755561

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[+][-]07/01/09 08:59 AM, ID: 24755671

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[+][-]07/02/09 03:11 AM, ID: 24761780

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[+][-]07/02/09 06:07 AM, ID: 24762830

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[+][-]07/02/09 06:09 AM, ID: 24762847

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[+][-]07/02/09 06:22 AM, ID: 24762974

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[+][-]07/02/09 08:03 AM, ID: 24764136

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[+][-]07/02/09 10:21 AM, ID: 24765509

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[+][-]07/02/09 12:09 PM, ID: 24766605

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[+][-]07/02/09 12:28 PM, ID: 24766932

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[+][-]07/02/09 02:13 PM, ID: 24767773

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[+][-]07/02/09 02:30 PM, ID: 24767899

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[+][-]07/02/09 04:25 PM, ID: 24768773

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[+][-]07/08/09 03:21 AM, ID: 24802184

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[+][-]07/08/09 05:57 AM, ID: 24803166

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[+][-]07/13/09 08:31 AM, ID: 24840696

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[+][-]07/13/09 05:32 PM, ID: 24845295

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[+][-]07/13/09 05:52 PM, ID: 24845413

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[+][-]07/14/09 05:25 AM, ID: 24848583

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[+][-]07/14/09 05:38 AM, ID: 24848705

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[+][-]07/14/09 06:10 AM, ID: 24849020

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[+][-]07/14/09 01:55 PM, ID: 24853970

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[+][-]07/14/09 04:27 PM, ID: 24854984

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[+][-]07/15/09 04:14 AM, ID: 24858017

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[+][-]07/15/09 04:40 AM, ID: 24858156

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[+][-]07/15/09 10:32 AM, ID: 24861817

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[+][-]07/15/09 11:49 AM, ID: 24862729

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[+][-]07/16/09 05:15 PM, ID: 24875030

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[+][-]07/20/09 09:10 AM, ID: 24896427

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[+][-]07/20/09 05:23 PM, ID: 24900334

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[+][-]07/20/09 06:35 PM, ID: 24900714

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[+][-]07/21/09 05:19 AM, ID: 24903662

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[+][-]07/21/09 07:11 AM, ID: 24904715

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[+][-]07/21/09 07:39 AM, ID: 24905040

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[+][-]07/22/09 04:14 AM, ID: 24913354

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[+][-]07/22/09 05:45 AM, ID: 24914055

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About this solution

Zones: HijackThis Software, Anti-Spyware, Anti-Virus
Sign Up Now!
Solution Provided By: warturtle
Participating Experts: 4
Solution Grade: A
 
 
[+][-]07/22/09 07:26 AM, ID: 24915281

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20091028-EE-VQP-87 - Hierarchy / EE_QW_3_20080625