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8.3

Total Security 2009 Infection

Asked by garden_frog in HijackThis Software, Latest Threats

I am working on a friend's computer infected with Total Security 2009.  I have finally gotten it disabled so that it doesn't start on startup, but I can't seem to get any of the anti malware programs to function properly enough to remove it.  I tried the solutions on this article...

http://www.experts-exchange.com/Virus_and_Spyware/HijackThis/Q_24661860.html?sfQueryTermInfo=1+secur+total+viru

The first solution (Spyware Doctor) caught several infections, but in order to remove them I have to buy the software which makes me skeptical.  I've also tried to run ComboFix but after running the progress bar, nothing happens.

Anyone have any ideas how to get this nasty malware off?  I did try starting in safe mode but Total Security seems to have disabled Safe Mode.
[+][-]08/31/09 05:15 PM, ID: 25227590Accepted Solution

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Zones: HijackThis Software, Latest Threats
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Solution Provided By: rpggamergirl
Participating Experts: 5
Solution Grade: A
 
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