Try using ipconfig /renew
Then run ipconfig /all
what are the results
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ipconfig command only results in "Windows IP Configuration" line of text
I don't know if the problem I'm having is related to having just installed Symantic 360, but after running a complete system scan along with fixing the reported issues (included several viruses), I now cannot access the Internet. When I run the ipconfig command, the only result is "Windows IP Configuration." I would like to know what to do.
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Answers
Thank you to everyone who has submitted a suggestion. I have gone through each one and here is where I am at: 1. Services > DHCP Client was already listed as Started Automatically. 2. ipconfig/renew did not do anything; the results were the same: "Windows IP Configuration" 3. My Intel(R) PRO/100 VE Network Connection driver showed up as installed. 4. Interestingly, my Local Area Connection status says I'm connected but under connection status, there is nothing listed for the Address Type, IP Address, Subnet Mask, or Default Gateway. When I click on Repair, I get the message that "Windows could not finish repairing the problem because the following action cannot be completed: Failed to query TCP/IP settings of the connection. Cannot proceed." I then went to the Properties of the Local Area Connection and unchecked Symantec Network Security Intermediate Filter Driver and guess what? I got an IP address and connected to the Internet. Wow!!! Just takes a little work sometimes. Thank you for the help that got me started poking around.
I agree that Bibliophage reinforced my suspicion that Symantic was behind it, but I would also suggest that Probity was the one who led me to the Loca Area Connection area. I didn't see an option for splitting the points three-way, but if I could, I'd say they equally belong to me and these two others.
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by: adamskiangelPosted on 2008-07-09 at 16:13:54ID: 21969202
1. Click on Start
2. Go to Control Panel
3. Change the View to Classic View (much easier to find the icon you need)
4. Double Click on the icon that says Administrative Tools
5. Click on where it says Services, and that is Services by itself, nothing else.
6. Find where it says DHCP Client, or just DHCP and click on it.
7. Underneath it should say Start Automatically, if it doesnt, just click on it and change it to automatically
8. Make sure that it also says Started, if not, like in my case it said Stopped, click on the button underneath that says START, close it out and run ipconfig again, there should be an ip address and they should be able to surf.