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Paypal was hacked; Viruses found on laptop; Why can't I access PayPal website anymore?

Asked by StephenSpeaks in Internet Security, Anti-Virus Applications, Anti-Spyware

Tags: paypal, hacking, trojan, worm, virus, security

I'm pretty sure that my PayPal account got hacked recently because an unauthorized transaction for $800 was initiated through my account without my knowledge. This is has been reported to PayPal and my bank. An investigation is being done on it as I type this.

Because of this, I did a full system scan on my computer and found two backdoor trojans and one spybot worm, which were successfully cleaned/fixed by Norton.

Aside from the fact that I'm wondering why the realtime scanner didn't pick them up, I'm wondering and worried more that the PayPal site doesn't load on my machine.

I can access it a work and no one else I know has trouble accessing the site, but when I try to load it at home, the page doesn't load... I can't even ping it from the command prompt!

Here's a screenshot of the ping attempt: http://pics.shorty.org/files/171/payping.jpg

Could anyone give suggestions that might resolve or explain this?

Thanks!
[+][-]06/19/09 11:26 AM, ID: 24668810Expert Comment

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[+][-]06/24/09 11:16 AM, ID: 24703973Expert Comment

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[+][-]07/10/09 08:59 AM, ID: 24824656Expert Comment

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[+][-]07/14/09 05:42 AM, ID: 24848744Expert Comment

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