[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

7.6

Mysterious "Links" process running in Task Manager

Asked by RKoons in Latest Threats, Windows XP Operating System

Tags: Seems connected to Csrss.exe

I have a user who has been complaining about her web browser running a little slow lately. She takes a break at lunch and goes onto Facebook every day for about the last month. Other than that, she is an "all business" type of user (she is the company CFO, not that that makes her immune to Internet nastiness).

She pointed out an application running in Task Manager simply called "Links". There is no directory, no Icon, just a generic square window icon and the word links.

I could see no associated process that seemed to match it and when she closes all of her other open apps, it is still there. I also looked into IE's "Manage Add-Ons" section and did not see any suspicious elements there.

If we kill the process in Task Manager, it just comes back. I also saw nothing that stood out in the msconfig/Startup screen. I searched McAfee's library and found several "Links" items, but nothing that seemed to relate.

I ran "Process Explorer" and found it was related to Csrss.exe, but that was as far as I could get with it.

A full scan with McAfee turned up nothing.

Any advice or direction would be appreatiated.

Thanks


[+][-]08/05/09 07:04 AM, ID: 25023555Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/05/09 07:07 AM, ID: 25023584Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/05/09 07:08 AM, ID: 25023586Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/05/09 07:13 AM, ID: 25023642Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/05/09 08:13 AM, ID: 25024355Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]08/05/09 12:38 PM, ID: 25027226Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08/05/09 01:49 PM, ID: 25027965Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]08/10/09 05:55 AM, ID: 25059463Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Latest Threats, Windows XP Operating System
Tags: Seems connected to Csrss.exe
Sign Up Now!
Solution Provided By: RKoons
Participating Experts: 4
Solution Grade: A
 
 
Loading Advertisement...
20091021-EE-VQP-81 - Hierarchy / EE_QW_3_20080625