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IE quits when accessing secure sites

In I.E. 5.5, when accessing secure sites (https), IE simply quits when trying to access them. Installed over with I.E. 6 SP1, same problems exists. Oh yes, the machine is running Windows M.E.

What is the issue here and how do I resolve it? Hopefully without having to reload the O.S..

Thanks!

war1

Greetings, pentagonalliance!
Make sure that your security settings is set not too high. Set them at medium. Go to Tools > Internet Options > Advanced and make sure SSL boxes are checked.

Best wishes, war1

Asta Cu

Has the information from war1 helped you resolve this or is more needed?

Asta

war1

pentagonalliance,
We have not heard from you? Did any comment help you solve your problem? Do you have any more questions? If an Expert help you, please accept his/her answer and provide him with an excellent or good grade.

Thanks, war1

pentagonalliance

ASKER

Hi war1,

Very sorry for not responding earlier.

The browser security setting was already Medium and the 2.0 and 3.0 SSL boxes were both already checked.

Is there another solution I can try?

Thanks!

Asta Cu

Is everything current with WindowsUpdate? If not, highly always recommend that the OS and Browser are kept current with fixes and patches from WindowsUpdate.

Perhaps you have Firewall installed and configured to block?

Is it ALL https attempts that are blocked or just some specifics? You may have success testing one of the secure links as follows, to update your Privacy Settings within IE to test and see if this helps you.

Within IE - tools - internet options - Privacy - then choose Edit - paste the URL to the https site you're having problems accessing, then choose "allow". Close the Browser for settings to be updated and try again.

There are many possibilities that come to mind, these are just a couple.

Listening when I can, if more is needed.

Asta Cu

These, I find, are very helpful/informative for IE 6 and security settings/issues and hope they help you as well. This helps also via step-by-step processes and the "zones" issues.
http://www.microsoft.com/windows/ie/using/howto/security/settings.asp
http://www.microsoft.com/windows/ie/using/howto/security/setup.asp

Good luck,
":0) Asta

war1

pentagonalliance,
There may be programs running in the background interfering with the operation of Internet Explorer. If you have Norton programs running in the background, temporarily turn them off, including anti-virus, win doctor, recycle bin protect, and clean sweep. Does this fix the problem?

Turn off any firewall or ad-blocker.

astaec,
I saw points waiting for you here

https://www.experts-exchange.com/questions/20640885/Points-for-astaec.html

ASKER CERTIFIED SOLUTION

Asta Cu

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Asta Cu

Here are some security links and additional resource links that I feel are pertinent here and helpful. Secure sites, you've had problems with are https; more on that below.

Unless an exception is listed in the following sections, your current security settings are retained when you upgrade to Internet Explorer 6. However, the security level for all zones is set to Custom.
A Description of the Changes to the Security Settings of the Web Content Zones in Internet Explorer 6
http://support.microsoft.com/default.aspx?scid=kb;en-us;300443&Product=ie600

Internet Explorer Does Not Unload a File to an HTTPS URL and Requires SSL Client Authentication
http://support.microsoft.com/default.aspx?scid=kb;en-us;815764&Product=ie600
Cannot Connect to Web Sites That Require SSL 3.0
http://support.microsoft.com/default.aspx?scid=kb;en-us;318815&Product=ie600
View Source Feature Incorrectly Uses the Cache when You Use HTTPS and the "Do Not Save Encrypted Pages to Disk" Option
http://support.microsoft.com/default.aspx?scid=kb;en-us;811102&Product=ie600
"Internet Explorer Cannot Download" Error Message When You Use an HTTPS URL to Open an Office Document or PDF File
http://support.microsoft.com/default.aspx?scid=kb;en-us;812935&Product=ie600
Internet Explorer May Not Display the Lock Icon When You Connect with SSL to an OWA Server Through a Proxy
http://support.microsoft.com/default.aspx?scid=kb;en-us;319831&Product=ie600
HOW TO: Set Java Security in Internet Explorer
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q315674

Many more here, which I prefer to show Askers so they can view the information from the source; this way you can pick and choose, depending upon your setup and environment.

After upgrades to ie 5.5 and upward, the defaults have changed as you'll see from the links provided.
http://support.microsoft.com/search/default.aspx?InCC_hdn=true&Catalog=LCID%3D1033%26CDID%3DEN-US-KB%26PRODLISTSRC%3DON&withinResults=&QuerySource=gASr_Query&Product=ie600&Queryc=https&Query=https&KeywordType=ALL&maxResults=25&Titles=false&numDays=&InCC=on