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10/21/2004 at 03:04AM PDT, ID: 21176887
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8.8

Microsoft Visual C++ runtime error when using IE 6.0

Asked by jrshewell in Web Browsers

Tags: runtime, error, visual, microsoft

I have a problem with IE 6.0 when I click on a link for a page that doesn't exist or cannot be found. It brings up an error message dialog that says "Microsoft Visual C++ Runtime Error!" and tells me that the program is requesting an abnormal termination. Someone said it might be a bad BHO. I'm a newbie and am not sure what a BHO is. I downloaded HijackThis and scanned my computer. It came up with several things that might pose problems, but I don't know how to interpret anything in the log. I am including the log file in this entry.

The only thing is that I use KaZaa and so I know I have some adware/spyware on my computer. I cleaned most of it up and for the rest, I just don't allow it access to the network via ZoneAlarm so I have been able to avoid annoying ads. I am just hoping there is a way to turn off the offending programs so my browser works without disabling KaZaa.

Here is the log file text:

Logfile of HijackThis v1.98.2
Scan saved at 1:14:07 PM, on 10/21/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
D:\mysql\bin\mysqld.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\NISUM.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\PC-Telephone\PCTService.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
D:\cygwin\bin\cygrunsrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Norton Internet Security\SymProxySvc.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
D:\cygwin\usr\sbin\sshd.exe
C:\Program Files\RealVNC\WinVNC\WinVNC.exe
C:\Program Files\RealVNC\VNC4\WinVNC4.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\Norton Internet Security\NISSERV.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Ulead Systems\Ulead Photo Explorer 7.0\Monitor.exe
C:\WINDOWS\system32\carpserv.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
C:\Program Files\Win Comm\WinComm.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
C:\Program Files\Win Comm\WinLock.exe
C:\program files\altnet\points manager\points manager.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\temp\msbb.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\NoelD\DynSite for Windows\DynSite.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\ADSL\ADSL USB MODEM\dslmon.exe
C:\Program Files\eFax Messenger Plus\HotTray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
D:\Apache2\bin\ApacheMonitor.exe
C:\Program Files\War-ftpd\war-ftpd.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\HPZipm12.exe
D:\Apache2\bin\Apache.exe
D:\Apache2\bin\Apache.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\TextPad 4\TextPad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Justin\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.byu.edu/webapp/home/index.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.netian.com
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy1.emirates.net.ae:8080
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {83DE62E0-5805-11D8-9B25-00E04C60FAF2} - C:\WINDOWS\2_0_1browserhelper2.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: My &Search Bar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\Program Files\MyWay\myBar\1.bin\MYBAR.DLL
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [DrvLsnr] C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [WinVNC] "C:\Program Files\RealVNC\WinVNC\WinVNC.exe" -servicehelper
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
O4 - HKLM\..\Run: [ADUserMon] C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [iamapp] C:\Program Files\Norton Internet Security\IAMAPP.EXE
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [hpfsched] C:\WINDOWS\hpfsched.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe"
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Win Comm] C:\Program Files\Win Comm\WinComm.exe
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [DynSite] C:\Program Files\NoelD\DynSite for Windows\DynSite.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 6.0\Distillr\acrotray.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: DSLMON.lnk = ?
O4 - Global Startup: eFax Tray Menu.lnk = C:\Program Files\eFax Messenger Plus\HotTray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Program Files\InterVideo\Common\Bin\WinCinemaMgr.exe
O4 - Global Startup: Live Menu.lnk = C:\Program Files\eFax Messenger Plus\Dllcmd32.exe
O4 - Global Startup: Monitor Apache Servers.lnk = D:\Apache2\bin\ApacheMonitor.exe
O4 - Global Startup: Shortcut to war-ftpd.exe.lnk = C:\Program Files\War-ftpd\war-ftpd.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .mov: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .tif: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin5.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.netian.com
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php?bt=ie&p=ebb218738dd34cdd1afc6ee6a4ee0a2604ee3faf5d581a37046fcf21f5cf9f91688aad0bda5294c1da52224c0b474caa2ff279f9029ca56b5fa1b6f4d7cd2280:fa6350fea843a478fbcc5b26849439cc
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdq/downloads/sysinfo.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EPUWALControl_v1-0-3-9.cab
O16 - DPF: {51C99F40-9E0E-4BF1-A92A-77121CC01AD0} (IMBCClient Control) - http://touch.imbc.com/ocx/touch.cab
O16 - DPF: {66B30EA0-C033-4D4B-9F90-EA0AF07363AF} (BugsMediaPlayer Control) - http://so.bugs.co.kr/BugsOggPlay_10.CAB
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp.com/rdq/downloads/msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://mirror.worldwinner.com/games/shared/wwlaunch.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {C0B6491F-C914-4344-A90E-DA847D7829A1} (XBTDataEncrypt Control) - http://reg.bugs.co.kr/cab/XBTDataEncrypt.CAB
O16 - DPF: {CF362BDB-4EA2-11D5-AB47-000102913414} (SetGlb Control) - http://so.bugs.co.kr/SetGlb.cab
O16 - DPF: {D8F001C6-43B1-4CFD-9DAF-C8BEAE0E2B6D} (Touch Control) - http://touch.imbc.com/ocx/Touch.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-0-3-0.cab
O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - https://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/hpdj/en/check/qdiagh.cab?316
O16 - DPF: {FAE74270-E5EE-49C3-B816-EA8B4D55F38F} (H2hPool Control) - http://mirror.worldwinner.com/games/v51/h2hpool/h2hpool.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{42C4D5A1-9654-4443-8A2D-6411A2869D48}: NameServer = 192.168.0.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{FE7D1081-384D-4FC3-8B59-006EF84D4F03}: NameServer = 213.42.20.20 195.229.241.222
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll

[+][-]10/21/04 07:34 AM, ID: 12370400

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About this solution

Zone: Web Browsers
Tags: runtime, error, visual, microsoft
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Solution Provided By: SheharyaarSaahil
Participating Experts: 1
Solution Grade: A
 
 
[+][-]10/21/04 07:36 AM, ID: 12370419

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[+][-]10/21/04 11:27 AM, ID: 12373007

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[+][-]10/21/04 11:28 AM, ID: 12373020

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