Question

Best Help Authoring Tool

Asked by: chilekitty

I would appreciate any recommendation for a good help authoring tool.  I am new to this topic and am overwhelmed with all the help products and terminology (which I hope that I put this under the appropriate zone). Currently we are using Help and Manual 5 and 'publishing' as chm and pdf.
Basically what we have is 4 products which have similar contents and images.  Two go even further in that they are very customer specific; the same product with different clients.  They would like to make a change to one product 'help' and have it cascade/inherit to the others.  They do not want to make changes to each project.
 
Below are some specs that were requested:
- Screenshot repository
- Reuse of text
- Easy translation
- Customer specific
- Low risk (industry standard)
- Installed with software

Also could you please let me know the right terminology for my specs (and excuse any bad terminology I might have used).

Thanks in advance for any info&.

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Asked On
2009-04-06 at 09:36:17ID24298856
Tags

Authoring tools

Topic

Web Authoring

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Answers

 

by: oleggoldPosted on 2009-04-10 at 12:59:00ID: 24118745

 

by: chilekittyPosted on 2009-04-13 at 13:01:38ID: 24132417

Thank you olegold for your response but I was hoping to get a recommondation of a (some) product(s) as I was overwhemled in research.  I did find a useful site for those that need to narrow the selection of hat products ---> http://hat-matrix.com
Even though they are vendors that paid to be there, it was useful in narrowing down products that are out there.  Again thanks.

20120131-EE-VQP-002

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