Question

I can send message from mdaemon web mail, with outlook works

Asked by: saltrin

The attached message had transient non-fatal delivery errors

THIS IS A WARNING MESSAGE ONLY - YOU DO NOT NEED TO RESEND YOUR MESSAGE!

This server is configured to automatically retry delivery at configured
intervals.  Subsequent attempts to deliver this message are pending.

Failed address: xxxx@libero.it

--- Session Transcript ---
 Sat 2009-05-30 19:42:01: Parsing Message <xxxxxxxxxxxxxxxxxx\pd50000399732.msg>
 Sat 2009-05-30 19:42:01: From: test@xxxxx.ws
 Sat 2009-05-30 19:42:01: To: xxxx@libero.it
 Sat 2009-05-30 19:42:01: Subject: Re: Transient Delivery Failure  N1
 Sat 2009-05-30 19:42:01: Message-ID: <WorldClient-F200905301841.AA41130002@xxxxx.ws>
 Sat 2009-05-30 19:42:01: MX-record resolution of [libero.it] in progress (DNS Server: xx.xx.xxx.x)...
 Sat 2009-05-30 19:42:01: The name server reports that it is having technical problems
 Sat 2009-05-30 19:42:01: Attempting SMTP connection to [libero.it : 25]
 Sat 2009-05-30 19:42:01: A-record resolution of [libero.it] in progress (DNS Server: xx.xx.xxx.x)...
 Sat 2009-05-30 19:42:01: The name server reports that it is having technical problems
 Sat 2009-05-30 19:42:01: This message is 60 minutes old; it has 0 minutes left in this queue
 Sat 2009-05-30 19:42:01: Primary queue lifetime exceeded; message placed in retry queue
--- End Transcript ---
: Message contains [1] file attachments

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-05-30 at 10:48:41ID24450671
Tags

Mdaemon

Topics

Web Authoring

,

Simple Mail Transfer Protocol (SMTP)

Participating Experts
1
Points
250
Comments
8

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. HOW TO CONFIGURE MDAEMON POP3 SERVER
    I HAVE MDAEMON MAIL SERVER SOFTWARE . I WANT TO CONFIGURE 2 LOCAL ACCOUNTS. I HAVE CREATED TWO ACOUNTS. TO READ THE EMAILS I USE OUTLOOK EXPRESS. I HAVE CONFIGURED THE NEW ACCOUNT BUT I DON’T KNOW WHAT IS THE NAME OF MDAEMON POP3 SERVER AND SMTP SERVER. WHERE I HAVE TO ...
  2. Just installed Mdaemon...
    I have it installed on my machine and it is operating as an email server. I more or less wanted an application that checked web based email accounts. What I mean by this is my website has its own email system that can be assessed throughh the web. If I know the ip address of ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: moorhouselondonPosted on 2009-05-30 at 11:18:29ID: 24509816

This is a case where you can actually treat the error message at face value.  The domain is having technical problems.  This is what dnsreport says:-

GetParents-libero.it
[ERROR: Timed out getting NS data from parent server. Probably not an issue on your end.]

The only thing I would ask is that you are quite sure that the domain is libero.it?

 

by: moorhouselondonPosted on 2009-05-30 at 11:21:47ID: 24509823

>with outlook works

it might well say it's sent it, but I doubt whether it has been delivered, unless it was sent before the current outage.  You can check in the Mdaemon logs to see the fate of the message sent from Outlook (look in the Mail, SMTP (out) tab).

 

by: saltrinPosted on 2009-05-30 at 15:01:00ID: 24510480

It's very strange. Two day ago all works OK,  but  I  added  reverse DNS (PTR) in ISP DNS,
so begin the story, I must change the SMTP server in all outlook client, but the web mail doesn' t work.
I verified that with outlook works because the user xxx@libero.it is mine, look width xxx@gmail.com:

 Sat 2009-05-30 23:36:32: Session 1578; child 1; thread 1112
Sat 2009-05-30 23:36:32: Accepting SMTP connection from [127.0.0.1 : 1404]
Sat 2009-05-30 23:36:32: --> 220-xxxxxxx.ws ESMTP MDaemon 7.2.1; Sat, 30 May 2009 23:36:32 +0200
Sat 2009-05-30 23:36:32: --> 220 Tutte le transazioni IP e gli indirizzi sono memorizzati
Sat 2009-05-30 23:36:32: <-- EHLO WorldClient
Sat 2009-05-30 23:36:32: --> 250-xxxxxx.ws Hello WorldClient, pleased to meet you
Sat 2009-05-30 23:36:32: --> 250-ETRN
Sat 2009-05-30 23:36:32: --> 250-AUTH=LOGIN
Sat 2009-05-30 23:36:32: --> 250-AUTH LOGIN CRAM-MD5
Sat 2009-05-30 23:36:32: --> 250-8BITMIME
Sat 2009-05-30 23:36:32: --> 250 SIZE 0
Sat 2009-05-30 23:36:32: <-- AUTH CRAM-MD5
Sat 2009-05-30 23:36:32: --> 334 PE1EQUVNT04tRjIwMDkwNTMwMjMzNi5BQTM2MzI0MjFNRDAwMTJAYWRpbnRlYy53cz4=
Sat 2009-05-30 23:36:32: <-- dGVzdEBhZGludGVjLndzIGVjOTdhZGUzMzBhNmM0MWZiNDM1MDA1ZWRhMzEzNzA0
Sat 2009-05-30 23:36:32: --> 235 Authentication successful
Sat 2009-05-30 23:36:32: Authenticated as test@domain.ws
Sat 2009-05-30 23:36:32: <-- MAIL FROM: <test@domain.ws> SIZE=659
Sat 2009-05-30 23:36:32: --> 250 <test@domain.ws>, Sender ok
Sat 2009-05-30 23:36:32: <-- RCPT TO: <me@gmail.com>
Sat 2009-05-30 23:36:32: --> 250 <me@gmail.com>, Recipient ok
Sat 2009-05-30 23:36:32: <-- DATA
Sat 2009-05-30 23:36:32: Creating temp file (SMTP): c:\mdaemon\temp\md50000000953.tmp
Sat 2009-05-30 23:36:32: --> 354 Enter mail, end with <CRLF>.<CRLF>
Sat 2009-05-30 23:36:32: Message creation successful: c:\mdaemon\inbound\md50001938664.msg
Sat 2009-05-30 23:36:32: --> 250 Ok, message saved <Message-ID: <WorldClient-F200905302336.AA36320004@domain.ws>>
Sat 2009-05-30 23:36:32: <-- QUIT
Sat 2009-05-30 23:36:32: --> 221 See ya in cyberspace
Sat 2009-05-30 23:36:32: SMTP session successful (Bytes in/out: 845/595)
Sat 2009-05-30 23:36:32: ----------

SMTP OUT

Sat 2009-05-30 23:38:15: Session 1586; child 2
Sat 2009-05-30 23:38:15: Parsing Message <c:\mdaemon\remoteq\pd50000399739.msg>
Sat 2009-05-30 23:38:15: From: test@domain.ws
Sat 2009-05-30 23:38:15: To: me@gmail.com
Sat 2009-05-30 23:38:15: Subject: test da webmail
Sat 2009-05-30 23:38:15: Message-ID: <WorldClient-F200905302336.AA36320004@domain.ws>
Sat 2009-05-30 23:38:15: MX-record resolution of [gmail.com] in progress (DNS Server: xx.xx.xx.x)...my domain
Sat 2009-05-30 23:38:15: The name server reports that it is having technical problems
Sat 2009-05-30 23:38:15: Attempting SMTP connection to [gmail.com : 25]
Sat 2009-05-30 23:38:15: A-record resolution of [gmail.com] in progress (DNS Server: xx.xx.xxx.x)...
Sat 2009-05-30 23:38:15: The name server reports that it is having technical problems
Sat 2009-05-30 23:38:15: This message is 1 minutes old; it has 59 minutes left in this queue
Sat 2009-05-30 23:38:15: SMTP session terminated (Bytes in/out: 0/0)
Sat 2009-05-30 23:38:15: ----------


I attach the dnsstuff regarding my primary domain:


INFO MX Record Your 1 MX record is:

10 mail.domain.ws. [TTL=3600] IP=xx.xx.xxx.x [TTL=3600] [IT]
 
PASS Low port test OK. Our local DNS server that uses a low port number can get your MX record. Some DNS servers are behind firewalls that block low port numbers. This does not guarantee that your DNS server does not block low ports (this specific lookup must be cached), but is a good indication that it does not.
PASS Invalid characters OK. All of your MX records appear to use valid hostnames, without any invalid characters.
PASS All MX IPs public OK. All of your MX records appear to use public IPs. If there were any private IPs, they would not be reachable, causing slight mail delays, extra resource usage, and possibly bounced mail.
PASS MX records are not CNAMEs OK. Looking up your MX record did not just return a CNAME. If an MX record query returns a CNAME, extra processing is required, and some mail servers may not be able to handle it.
PASS MX A lookups have no CNAMEs OK. There appear to be no CNAMEs returned for A records lookups from your MX records (CNAMEs are prohibited in MX records, according to RFC974, RFC1034 3.6.2, RFC1912 2.4, and RFC2181 10.3).
PASS MX is host name, not IP OK. All of your MX records are host names (as opposed to IP addresses, which are not allowed in MX records).
INFO Multiple MX records NOTE: You only have 1 MX record. If your primary mail server is down or unreachable, there is a chance that mail may have troubles reaching you. In the past, mailservers would usually re-try E-mail for up to 48 hours. But many now only re-try for a couple of hours. If your primary mailserver is very reliable (or can be fixed quickly if it goes down), having just one mailserver may be acceptable.
PASS Differing MX-A records OK. I did not detect differing IPs for your MX records (this would happen if your DNS servers return different IPs than the DNS servers that are authoritative for the hostname in your MX records).
PASS Duplicate MX records OK. You do not have any duplicate MX records (pointing to the same IP). Although technically valid, duplicate MX records can cause a lot of confusion, and waste resources.
PASS Reverse DNS entries for MX records OK. The IPs of all of your mail server(s) have reverse DNS (PTR) entries. RFC1912 2.1 says you should have a reverse DNS for all your mail servers. It is strongly urged that you have them, as many mailservers will not accept mail from mailservers with no reverse DNS entry. Note that this information is cached, so if you changed it recently, it will not be reflected here (see the www.DNSstuff.com Reverse DNS Tool for the current data). The reverse DNS entries are:

x.x00.xx.xx.in-addr.arpa mail.domain.ws. [TTL=86399]
 
Mail PASS Connect to mail servers OK: I was able to connect to all of your mailservers.
PASS Mail server host name in greeting OK: All of your mailservers have their host name in the greeting:

 mail.domain.ws:<br />    220-domain.ws ESMTP MDaemon 7.2.1; Sat, 30 May 2009 23:27:09 +0200 220 Tutte le transazioni IP e gli indirizzi sono memorizzati <br />
PASS Acceptance of NULL <> sender OK: All of your mailservers accept mail from "<>". You are required (RFC1123 5.2.9) to receive this type of mail (which includes reject/bounce messages and return receipts).
PASS Acceptance of postmaster address OK: All of your mailservers accept mail to postmaster@domain.ws (as required by RFC822 6.3, RFC1123 5.2.7, and RFC2821 4.5.1).
PASS Acceptance of abuse address OK: All of your mailservers accept mail to abuse@domain.ws.
INFO Acceptance of domain literals WARNING: One or more of your mailservers does not accept mail in the domain literal format (user@[0.0.0.0]). Mailservers are technically required RFC1123 5.2.17 to accept mail to domain literals for any of its IP addresses. Not accepting domain literals can make it more difficult to test your mailserver, and can prevent you from receiving E-mail from people reporting problems with your mailserver. However, it is unlikely that any problems will occur if the domain literals are not accepted (mailservers at many common large domains have this problem).

mail.domain.ws 's postmaster@[xx.xx.xxx.x] response:<br /> >>> RCPT TO:<postmaster@[xx.xx.xxx.x]><br /> <<< 550 <postmaster@[xx.xx.xxx.x]>, Recipient unknown <br />  
PASS Open relay test OK: All of your mailservers appear to be closed to relaying. This is not a thorough check, you can get a thorough one here.

mail.domani.ws OK: 550 <Not.abuse.see.www.DNSreport.com.from.IP.xx.xx.xx.xx@DNSreport.com>, Recipient unknown <br />
WARN SPF record Your domain does not have an SPF record. This means that spammers can easily send out E-mail that looks like it came from your domain, which can make your domain look bad (if the recipient thinks you really sent it), and can cost you money (when people complain to you, rather than the spammer). You may want to add an SPF record ASAP, as 01 Oct 2004 was the target date for domains to have SPF records in place (Hotmail, for example, started checking SPF records on 01 Oct 2004).  
DNS CONFIGURATION:
direct
                                    Type                             Data
                                     Host(A)                        xx.xx.xxx.x
                                     Mail Exchanger(MX)    mail.domain.ws
                                    (SOA)                          mail.domain.ws
                                    Name Server (NS)       mail.domain.ws
mail                              Host(A)                       xx.xx.xxx.x
www                          Host(A)                       xx.xx.xxx.x

Thanks in advance



 

by: moorhouselondonPosted on 2009-05-30 at 23:58:47ID: 24511660

I have a feeling the changes made to your domain are a red herring because if I were to send to xxx@libero.it from any of my accounts, according to the DNSReport for libero.it, an extract of which I previously posted, it would not get through.

How does mail normally find its way from xxx@libero.it  to your gmail account?  Have you set up some kind of divert in mdaemon if SMTP fails?  Or any other Content Filter?

 

by: saltrinPosted on 2009-06-01 at 05:06:52ID: 24516647

I have found a solution!
i have changed DNS in MDaemon DNS
Thanks
Closed

 

by: moorhouselondonPosted on 2009-06-01 at 09:49:39ID: 24519391

That change you made was a coincidence.

The DNSReport I did over the weekend said that libero.it was having technical problems.  Doing it today, I get a report showing that it is up and working again.  If you go back to the old DNS settings they should work... unless there was something else wrong with those settings.

 

by: saltrinPosted on 2009-06-01 at 10:19:49ID: 24519651

dear moohouselondon
I'll test the email with gmail.com, tiscali.it, hotmail.com and libero.it
we have an account test.
Bye

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...