Question

IE does not prompt to install ActiveX if user does not have admin rights

Asked by: ggunnigle

We have multiple image builds of Windows XP Pro SP2, and have encountered an issue where on a particular build if the user goes to a website that wishes to install an ActiveX control, the control does not install and they do not see the prompt.

This is not an issue with IE settings, as the problem occurs if the user is just a member of Users group, but if I grant them admin rights without changing anything else then visiting the same URL results in the ActiveX prompt appearing and the user is able to install it.

I have checked the solutions in the EE articles:
http://www.experts-exchange.com/Web_Development/Miscellaneous/Q_21592102.html?sfQueryTermInfo=1+activex+prompt+right

and

http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/XP/Q_21876720.html?sfQueryTermInfo=1+activex+prompt

but they do not help in our situation.

The issue occurs with any site we've tested that tries to install ActiveX, including Microsoft Update. We've tried everything we can think of, including adding the sites to our Trusted Sites and giving full access to all settings within that zone, but to no avail.

What file, reg key, or process does a user account need to have rights to in order for IE to even display the prompt? This particular build is using IE 7.0.5730.13CO

Thanks in advance,

Gavin

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Asked On
2009-11-06 at 08:58:18ID24878506
Tags

IE

,

Internet Explorer

,

ActiveX

,

Rights

,

Permissions

Topics

ActiveX

,

Windows XP Operating System

,

Internet Explorer Web Browser

Participating Experts
2
Points
500
Comments
9

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Answers

 

by: pjvogPosted on 2009-11-06 at 09:54:54ID: 25761325

I can tell you, my first reaction to this is "Well you see, here, the whole problem is that you're using IE in the first place..." but obviously I can't imagine that's what you want to hear.

In a similar situation, I've found that using Privilege manager from beyond trust can set the required access for unpriviledged users to install activeX controls.  Link: http://pm.beyondtrust.com/products/PrivilegeManager.aspx

Otherwise, I don't know the exact setting in the registry or otherwise to set this up, I'll see if I can find anything else.  (as Privilege manager isn't free)

 

by: pjvogPosted on 2009-11-06 at 09:59:04ID: 25761365

Oh, also, when you say you add the sites to trusted zones, have you just gone into the security settings (custom settings I mean) and changed the settings under "ActiveX Controls and Plugins" ?

Tools > Options > Security > Internet Icon > Custom Level
^ then Under "ActiveX Controls and Plugins"

I'm just trying to figure out what you've tried already.

 

by: ggunniglePosted on 2009-11-06 at 13:10:40ID: 25763087

Hi PJ,

Believe me, if it were up to me we'd be a Firefox shop. ;-)

To answer your question, yes we have tried messing with the settings pertaining to ActiveX controls, and also scripts. We first made the settings exactly match a non-effected build, but it didn't work. We then took those settings and made them even less "secure", and it still didn't work.

 

by: pjvogPosted on 2009-11-07 at 02:59:08ID: 25765782

Did you look into Privilege Manager?  I remember when we first looked into it, one of the specific features is granting activeX installation rights to unpriviledged users.

 

by: ggunniglePosted on 2009-11-07 at 07:27:50ID: 25766584

No, not yet. Implementing a third-party solution for just this one problem would likely be considered overkill by the brass, especially since it isn't free.

On top of that, all of our other builds allow users to install ActiveX. With those builds there actually used to be a process to customize the security settings by applying a CustomSecInfo.sdb. I'm sure that somewhere in this process the answer is buried, but we have discontinued the use of this security "template" as it has been discovered to have been the root of many, many problems in the environment. Does this make any sense?

 

by: pjvogPosted on 2009-11-07 at 15:15:09ID: 25768544

It makes perfect sense, I was just hoping some other expert would come present a better idea, PrivManager is just the only thing my exhausted mind can thing of right now.

Sorry I can't be of more help, I totally understand.

 

by: ggunniglePosted on 2009-11-16 at 07:09:17ID: 25830721

As I suspected, users being unable to install ActiveX plug-ins is by design; the reason they are prompted in all of our old builds is because of a defect with the old process.

If I could just know what area of the registry or file system that users need rights to then it might be helpful. On the other hand, we don't want all users to be able to install all ActiveX plug-ins at all times, so we may be to resort to a 3rd-party solution like the one you suggested in order to have a white list of acceptable plug-ins.

If nobody else chimes in with a concrete solution then I'll award all points to pjvog for your suggestions thus far.

Gavin

 

by: vahiidPosted on 2009-11-16 at 10:49:40ID: 25832721

This might be of some (little) help: http://support.microsoft.com/kb/240897

Also I have this in my notes:

To install Active X controls, users must have local administrator permission.

The best way is to add end users to local computer administrator user group

If you cannot add them to local computer administrator group due to some
limitation, there is a workaround as following to make other users group
has the ability to download and install ActiveX controls:

For example, we grate Power Users group has the permission.

- Granting Power Users the SeLoadDriverPrivilege. This can be done through
local group policy in the following setting:
Computer Configuration/Windows Settings/Security Settings/Local
Policies/User Rights Assignment/Load and Unload Device drivers
- Granting Power Users full control to the "c:\windows\downloaded program
files" folder
- Granting Power Users full control to the "HKLM\Software\Microsoft\Code
Store Database" registry key

Please note that this configuration is not recommended or supported due to
the vulnerabilities that exist with downloading ActiveX controls.

 

by: ggunniglePosted on 2009-11-20 at 07:25:25ID: 31651114

Thank you both for your help and input. I have not yet tried the suggestions from vahiid but it looks like it's the right direction. Thanks again.

Gavin

20120131-EE-VQP-002

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