Question

Suddenly Photoshop Album 3.2 won't open, error msg. says problem with 'My Catalog'

Asked by: meganvw

I've been using Photoshop Album Starter Edition to store and catalog digital photos for a year or two. About two weeks ago it suddenly stopped opening. Each time I try to open it I get a message that says there is a problem with  the 'My Catalog' file. The exact message is below. I've looked through Adobe support and found nothing that worked, though it looks like I'm not the only one with this problem. I tried re-associating the catalog file with Photoshop Album, reintstalling Photoshop Album, and typing a command I didn't understand (suggested in a forum) in the run cmd.

Any suggestions about how to resolve the problem would be appreciated?

Thanks.

Error message:

There was a problem opening the catalog names 'My Catalog'.

Another user or application may have the catalog open, or one or more files may be missing, out of date, or damaged.

The ODBC data source returned the following error:

"[Microsoft][ODBC Microsift Access Driver] The Microsoft Jet database engine cannot find the input table or query 'IdTable'. MAke sure it exists and that its name is spelled correctly."

Attempt to compact and recover this catalog, then open again?

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Asked On
2007-09-01 at 22:18:41ID22802210
Tags

Adobe

,

Photoshop Album Starter Edition

,

3.2

,

Same problem occuring with version 2.0

Topics

Photo Album Software

,

Adobe Photoshop

Participating Experts
1
Points
250
Comments
1

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Answers

 

by: SheharyaarSaahilPosted on 2007-09-01 at 22:58:31ID: 19816231

there are two locations where Adobe is used to store the user settings and preferences for its programs, they are;

C:\Program Files\Common Files\Adobe
C:\Documents and Settings\username\Application Data\Adobe

look under these two locations, if there is any folder related to Adobe Album Starter is present
if there is, delete them to recycle bin and then try to open the program.....see if it opens normally now?

20120131-EE-VQP-002

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