Question

Need to repair PDF due to "There was a problem reading this document (12)" error.

Asked by: scotiaceilidh

What does the error "There was a problem reading this document (12) mean?  How can I fix this with only the current PDF available to me?

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Asked On
2003-07-15 at 08:52:53ID20679205
Tags

error

,

pdf

,

repair

Topic

Adobe Acrobat

Participating Experts
5
Points
250
Comments
10

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Answers

 

by: weedPosted on 2003-07-15 at 11:04:54ID: 8927677

Sounds like a corrupt PDF. Not much you can do about it except replace it with a good copy.

 

by: seanpowellPosted on 2003-07-15 at 18:10:52ID: 8930376

Could be a number of reasons - Quark 5.0 does this a lot when creating PDF's. In rare cases, you may be using a version of Acrobat prior to the one that that this particular pdf was created for. In that case, upgrading to a more recent version of Acrobat may help. If that is not the case, you will not be able to fix the error within the existing pdf.

Sorry,
Sean

 

by: antonierajPosted on 2003-07-16 at 05:56:34ID: 8933805


Hi

There is FAQ regarding this Error..For an Site

I get error messages such as “There was an error processing a page” or “There was a problem reading this document”

Older versions of Acrobat Reader than 4 are not able to deal with these new facilities, which in most cases will result in an error message.
Please check out the version of your Acrobat Reader by selecting “Help • About Acrobat Reader...”. If the version is anything lower than 4.0 (e.g. 1.x, 2.x, 3.x), we urge you to get the latest version of Acrobat Reader by downloading it from Adobe’s website.

How to Fix it.---


IF u donot have the Source File ---

option 1. If u have latest version of Acrobat 5 or 6 . Just open and 'save as' another pdf name. It will recreate the object and fix the errors

option 2. Just save the pdf in Acrobat 5 into PS file . Then re distill it Adobe Distriller.

Option 3. Use Adobe Distriller printer[Choose any Settings] and the pdf back into pdf.

IF u  have the Source File ---

Weed method of recreate is best...




 

by: scotiaceilidhPosted on 2003-07-16 at 09:11:15ID: 8935930

Ok, I have Abobe Acrobat 6.  antonieraj, I tried option 1. and it still has the same issue.  Now What?

 

by: seanpowellPosted on 2003-07-16 at 09:29:18ID: 8936101

I would guess trying option 2 or 3? If this is indeed a Quark issue from the original creator, you may not be able to remove the corrupotion.

 

by: antonierajPosted on 2003-07-17 at 04:52:29ID: 8941644

whether u tried option 2 and 3 ??

 

by: lindaw23Posted on 2003-07-21 at 07:18:09ID: 8967678

Were you able to open the pdf at all or did it just give the error without opening the file? If it opens, do you have PitStop Preflight? I would run that and see what problems the file has.

 

by: JoyrexPosted on 2003-07-31 at 13:42:42ID: 9043972

I would suggest opening the PDF in Adobe Illustrator 10 and re-saving as a PDF - you can download a demo version from Adobe's website with a 30 day trial.

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