Question

All or part of the selection has no available system font. You cannot add or delete text using the currently selected font .

Asked by: CPChem1

Adobe Acrobat 6.0 Standard.
When using hte touchup tool, a coustomer of mine gets a message:
All or part of the selection has no available system font. You cannot add or delete text using the currently selected font .

How do we fix this?
Thanks!

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Asked On
2006-08-14 at 16:20:06ID21954312
Tags

system

,

available

,

part

,

selection

,

has

Topics

Adobe Acrobat

,

Adobe Type Manager

,

Font Creator

Participating Experts
2
Points
500
Comments
9

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Answers

 

by: irwinpksPosted on 2006-08-14 at 16:22:34ID: 17314486

determine what font is missing on the client's computer and reinstall

 

by: CPChem1Posted on 2006-08-14 at 16:24:07ID: 17314497

How is this done?

 

by: irwinpksPosted on 2006-08-14 at 16:28:57ID: 17314512

When the touchup tool is used and the error message is displayed...what font type is being selected?

It's going to take a visual reference....was it times roman, arial, etc. ?? Those two are common system fonts.

 

by: CPChem1Posted on 2006-08-14 at 16:32:08ID: 17314524

Let me find out and I'll get back with you tomorrow.

Thank you,

 

by: irwinpksPosted on 2006-08-14 at 16:34:31ID: 17314535

once you determine the font, restore from a backup or extract from Windows installation discs

 

by: CPChem1Posted on 2006-08-14 at 16:47:28ID: 17314594

We have a standard image and all of our applciations are installed from a central location.

 

by: irwinpksPosted on 2006-08-14 at 16:53:47ID: 17314627

the customer needs to restore the font as it is viewed on their machine.

 

by: khkremerPosted on 2006-08-15 at 04:35:08ID: 17316826

Don't restore anything!

You can only use the TouchUp Text tool if the font that's used for the text that you want to edit is available locally. This does not necessarily mean that something got corrupted on your local system, it is much more likely that the font used is actually embedded in the PDF file and is not even supposed to be installed on your system (e.g. because you have not licensed it).

To find out what font is used, select the text in question with the TouchUp Text tool active, then right-click and select "Properties". This will display what font is used. You will also see if the font is embedded or not. As I said, it is very likely that the font is embedded, and not installed on your system.

Acrobat is using this mechanism/limitation because of font licensing issues: You may be allowed to embed a font in a PDF file for display/print purposes only. Once you try to edit the text, you might need a different license. Acrobat does not know anything about the license that the font came with, so it has to restrict what you can do with the touchup tool. Once you have the font installed locally, it is assumed that you do have the correct license to use it to craete/modify text.

 

by: CPChem1Posted on 2006-08-24 at 06:48:20ID: 17381353

Thank you!

20120131-EE-VQP-002

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