We currently use Adobe Acrobat 5.0 with the optional PDF Writer. We also use either 7.0 or 8.0 of Adobe Reader as most websites require it. We have not had any problems in the past, but as of the last month or so multiple computers that use the PDF Writer to create .pdf files will show up in the system tray saying "Adobe PDF Writer Failed to Print" and inside the printer queue the job will say "Error-Printing". So far I have tried reinstalling all adobe products, I have double checked to make sure the acrobat assistant is starting up and running in the backround, and I have even tried to recreate the problem on machines that do not have the problem. Nothing seems to be clear as to why this is happening, other than perhaps a windows update. All of our computers run Windows XP Professional with SP2 with all the updates before SP3 came out. The document trying to be printed will still save to the directed location even though it says failed to print. Very wierd!! Also we can print to the distiller but that is not what we want our employee's using, the distiller takes more time and the distiller can cause confusion and slow down productivity.
Thanks,
Murphyins.
Start Free Trial
