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06.28.2008 at 08:34PM PDT, ID: 23524580
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Error message when installing newer version of Adobe reader

Asked by cathyzh68 in Adobe Acrobat

Tags: Adobe, Adobe reader, 8

I am trying to install the latest version of Adobe reader 8. During installation an alert message pops up saying "Error 1714. The older version of Adobe reader 8.1.2 cannot be removed. Contact your technical support group."
My older version is Adobe reader 7.0.8. How can I remove that older version in order to install the newer one successfully?
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[+][-]06.30.2008 at 11:32AM PDT, ID: 21901708

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[+][-]06.30.2008 at 11:37AM PDT, ID: 21901755

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About this solution

Zone: Adobe Acrobat
Tags: Adobe, Adobe reader, 8
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Solution Provided By: Richard_de_groot
Participating Experts: 1
Solution Grade: A
 
 
 
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