Background information: all clients use xp, and the servers all have windows 2003 server.
When we print adobe pdf files on two different printers ... the job takes about 4 times as long to print.
We have one domain at work, and about 7 different network copier/printers. The model is konica minolta's bizhub c451.
We have other black and white printers/copiers, but one of these two is the trouble printer. ONE prints pdf files
rather quickly---about 1-1/2 minutes for an 8 page file. The other one takes about 4-5 minutes...and I can see the progress on the xp machine used to send the print jobs...the progress bar slowly moves on the slow printer. I even tried a black & white printer--fast just like the fast color printer.
Things I have tried :
Two different pc's (two different domain user logins---same speed printing pdf files), I checked the properties on the
printers (from the domain user's pc ----from printers and faxes--all the same, mostly---more on that in a second). . .
two different domain user accouts...same thing.
NOTE-- I did pull up printer properties on the user's pc (from windows xp printers and faxes)...I found only one minor difference. On the "ports" tab...the slow printer uses the ip address, and the fast printer (both color, both same exact model of konica minolta printer)...uses the printer name on the network, instead of it's ip address. I thought I was onto
something important, and then printed to a black and white printer...that uses the ip address (just like the slow one above)...fast as the color printer that uses the printer name on the ports tab.
Any ideas?
Thank you
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