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7.2

Arial Font not available in Adobe Acrobat Professional 9

Asked by Brew_City in Adobe Acrobat, General Business & Productivity Software, Adobe Type Manager, Microsoft Office Suite, Microsoft Word

Tags: Arial Font not available in Adobe Acrobat Professional 9, arial, original font is not available, Warning! since original font is not available, acrobat, adobe

I have contacted Adobe on this a few times and let me say they have some of the worst support I've come across in a while. Anyway I figured I would post my issue here in hopes of an answer.

Scenario:
We are using Adobe Acrobat Professional 9 to create PDFs of Word 2007.docx and we are also using it to edit existing PDFs that were created in Acrobat Pro 8 or 9.

Issue:
When we go to edit the PDF and use the Text Touchup Tool we get an error message that says "Warning! Since the original font is not available, a substituted font for editing is used. Any changes to the text of the original font will place a new font dependency upon the document."
Then if we make the changes and save the PDF the spacing throughout the document is changed.

Troubleshooting:
I noticed if I go to print the Adobe PDF and go to Property's > Edit Default settings > Fonts > Arial doesn't show up. Yet if I go to the C:\Windows\Fonts folder Arial is definitely there and it works fine in Office products. I replaced the Font from the Window install CD and still it didn't work.

Resolution:
I need to be able to edit existing PDF's and create new PDF's using Arial font.

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Arial Font not available in Adobe Acrobat Professional 9

Asked by Brew_City in Adobe Acrobat, General Business & Productivity Software, Adobe Type Manager, Microsoft Office Suite, Microsoft Word

Tags: Arial Font not available in Adobe Acrobat Professional 9, arial, original font is not available, Warning! since original font is not available, acrobat, adobe

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