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9.0

Can't open PDF in IE7 but can save it and then open it

Asked by dcadler in Adobe Acrobat, Internet Explorer Web Browser, Windows XP Operating System

Tags: Internet Explorer Adobe Reader fails PDF

I have about 35 notebooks that have XP SP3 with IE7 and Adobe Reader 9 installed. The average user is not a member of local administrator or local power user group. When they go to a website that has a PDF and they click on the PDF link, they get an Open/Save dialog. Clicking on Open returns an Adobe Reader error "There was an error opening this document. This file cannot be found.". I can save the file and then open it with no problem.

If I log in as a user who is a member of the local administrator group, I can open the pdf in IE7 just fine. So I must assume this is a rights issue.

Does anyone know what folder on the computer I need to give the user elevated permissions cation for? I know it is not c:\windows\temp.

Thanks,

Dave


 
[+][-]09/17/09 07:19 AM, ID: 25356518Accepted Solution

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Zones: Adobe Acrobat, Internet Explorer Web Browser, Windows XP Operating System
Tags: Internet Explorer Adobe Reader fails PDF
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Solution Provided By: rxfoster
Participating Experts: 4
Solution Grade: A
 
[+][-]09/16/09 12:26 PM, ID: 25349145Expert Comment

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[+][-]09/16/09 12:26 PM, ID: 25349147Expert Comment

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[+][-]09/16/09 01:20 PM, ID: 25349703Expert Comment

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[+][-]09/16/09 05:28 PM, ID: 25351714Expert Comment

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[+][-]09/17/09 04:22 AM, ID: 25354760Expert Comment

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[+][-]09/17/09 04:25 AM, ID: 25354787Expert Comment

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[+][-]09/17/09 07:25 AM, ID: 25356605Author Comment

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