Question

Adobe Acrobat Professional 8 Activation Problem

Asked by: H_Godwin

After installing Acrobat Professional 8 and activiating it, the product will run fine for awhile, but later when trying to create a pdf out of any application, it will give the following dialog box message:
Adobe PDF creation cannot continue because Acrobat is not activated.
Click Retry after activiating Acrobat to continue printing.

I have uninstalled and re-installed and the problem keeps occuring. In one of the Adobe forums there were other users having the same problem.
Any assistance would be appreciated.

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Asked On
2009-09-30 at 08:00:10ID24773816
Tags

Adobe Acrobat

Topic

Adobe Acrobat

Participating Experts
1
Points
500
Comments
3

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Answers

 

by: wobbledPosted on 2009-09-30 at 08:46:07ID: 25460111

have you tried these tips from the adobe site itself

http://kb2.adobe.com/cps/401/kb401043.html

 

by: H_GodwinPosted on 2009-09-30 at 09:15:36ID: 25460418

Thanks - I had been in Adobe site before, but never saw this. I had done a couple of the things listed, but after a period of time (could be a week or two months) the message would start up again.

I used the second solution listed and was able to re-activate.

Thanks again for the assistance.

 

by: wobbledPosted on 2009-10-01 at 01:10:40ID: 25466694

Glad to have helped.  I have found the Adobe site quite difficult to find the correct information sometimes so I use Google to query it for me.

just put something like this into google  

Acrobat Professional 8 Activation Problem site:adobe.com

20120131-EE-VQP-002

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