Link to home
Start Free TrialLog in
Avatar of ddantes
ddantesFlag for United States of America

asked on

PDF Extended user rights fail under Firefox and Chrome

I have an interactive pdf, created with Acrobat X Professional, at https://secure.mauitradewinds.com/Transman/resform.pdf  I would like viewers to be able to fill in text fields from within their browsers, and save the file with form data to their hard disc. I have enabled extended rights for Reader users.  This works under IE, Opera and Safari.  However, under Firefox and Chrome, which have default pdf viewers that behave differently, the form data cannot be saved.  Is there a solution for that?
Avatar of Nrisimha
Nrisimha
Flag of Croatia image


Hello,


I can fill the form and click on Save button under Firefox 9 and get a PDF document on my PC with form and with a filled fields. And open it in Acrobat Pro or Acrobat reader and see that data.

For Chrome is a problem. I can't see any button for saving. I tried to save a filled document, but after saving there are no data.

But, I have a several PDF printer drivers and choose to Print to PDF under Chrome and it WORKS !!!


regards

Nrisimha
Avatar of ddantes

ASKER

Hello Nrishimha:  thank you for your comments and testing.  With your Firefox, are you using the default pdf viewer, or have you disabled that and activated the Adobe Reader plugin?

Hello,

Well, I had installed Adobe CS3 Master Collection a 3 years ago and I have Adobe Acrobat PRO 8.1.

In the same time this installation installed a Adobe Acrobat plug-in for for a Firefox:

User generated image
regards

Nrisimha

Avatar of ddantes

ASKER

Thank you for those details.  I'm also able to save form data with Firefox now, but I couldn't earlier.  Hard to understand.   Can you think of a way to work around the issue with Chrome?   Chrome has a default-enabled pdf viewer which doesn't recognize Reader extensions.  Sticky notes don't display text, and the form data can't be saved.
ASKER CERTIFIED SOLUTION
Avatar of Nrisimha
Nrisimha
Flag of Croatia image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of ddantes

ASKER

That's brilliant!  Thank you for all your testing and successful process.
Avatar of ddantes

ASKER

A very creative solution!

Thanks to you also and good luck !

regards

Nrisimha