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7.8

Microsoft Document Imaging - Error was encountered while trying to send text to Word.

Asked by IT_Desktop_Support in Document Imaging, OCR / Scanner Software, Microsoft Word

Tags: Microsoft Office Document Imaging, text to Word, Error, Encountered, Word, install

When opening up a .tif file, if they select Send text to Word..., it'll open 3 instances of Word and display an error in Microsoft Office Document Imaging saying "An error was encountered while trying to send text to Word.  Please verify that Word is properly installed."

I've tried a detect and repair.  I've found several KB fixes since service pack 3 seemed to break .tif association.  I've also tried using a different profile and it's not profile related.

So it appears to be something on the machine either a missing KB or something with the office installation which would require a uninstall/reinstall.  I would like to avoid the uninstall/reinstall, but if it's a last resort then I have no choice.

I'm curious if anyone else has seen this issue.

Thanks.
[+][-]09/22/09 07:53 AM, ID: 25393504Expert Comment

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[+][-]09/22/09 08:46 AM, ID: 25394166Author Comment

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[+][-]09/22/09 09:49 AM, ID: 25394843Expert Comment

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[+][-]09/22/09 11:48 AM, ID: 25396114Author Comment

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[+][-]09/22/09 06:25 PM, ID: 25399341Accepted Solution

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About this solution

Zones: Document Imaging, OCR / Scanner Software, Microsoft Word
Tags: Microsoft Office Document Imaging, text to Word, Error, Encountered, Word, install
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Solution Provided By: IT_Desktop_Support
Participating Experts: 1
Solution Grade: A
 
[+][-]09/23/09 06:18 AM, ID: 25402699Expert Comment

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