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August 29, 2008 10:32pm pdt
 
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Intermittent Printing Problems to a canon printer from Adobe Indesign

Tags: Adobe, InDesign, C3, Windows Version - XP, canon, iR-C3200, networked printer
A user for a company we support is having intermittent problems when sending indesign documents to a canon iR-C3200 printer.  The document seems to send ok but there is no output from the printer.  This only happens with this printer and indesign.  She can print fine to it from within citrix (word docs etc) and can print from her pc to other printers on the network.
I have tried to find information from the adobe forums but didnt find anything very helpful.
The drivers have already been reinstalled for this printer and canon came out to reinstall the firey software for the device.
Any help would be greatly appreciated
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Question Stats
Zone: Web Development
Question Asked By: joemcgrath
Question Asked On: 05.15.2008
Participating Experts: 1
Points: 250
Views: 0
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