Question

Error while importing new font

Asked by: kshych

one of the users purchased a font online. Unpacked with Winrar. Then when tried to install it the error windows pops up saying "The Eurostile.ttf is currently being used and cannot be replaced. Wait until Windows is finished using the file, and then try again." I am able to open it, view it and import on another machine with XP on board.

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Asked On
2009-05-15 at 05:11:05ID24411819
Tags

Windows XP

Topic

Font Software

Participating Experts
1
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Comments
13

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Answers

 

by: lherrouPosted on 2009-05-15 at 06:35:04ID: 24395308

kshych,

It sounds like the font is already installed on the computer where you are seeing this error. You might try going to the <system>/fonts/ folder and see if the font file is present there.

Cheers,
LHerrou

 

by: kshychPosted on 2009-05-15 at 06:36:25ID: 24395324

I have checked it and it is not present.

 

by: lherrouPosted on 2009-05-15 at 06:39:57ID: 24395369

And what about elsewhere on the machine? While the primary place where fonts are located is the Windows Font folder, they can be located elsewhere. Adobe products in particular will install fonts in their own locations when the product is installed. Does Eurostile show as a font that can be used when in any programs?

 

by: lherrouPosted on 2009-05-15 at 06:40:28ID: 24395378

Otherwise, try simply renaming the .TTF file and see if you can install it that way.

 

by: kshychPosted on 2009-05-15 at 06:41:26ID: 24395394

Did that too. Same error.

 

by: kshychPosted on 2009-05-15 at 06:49:38ID: 24395498

In regards to other programs, I haven't checked them yet. I've got a Photoshop and Acrobat. However I haven't used them, because wanted to install the font first.

 

by: lherrouPosted on 2009-05-15 at 06:51:12ID: 24395516

Well, launch Photoshop and see if the font you are trying to install shows in the font list.

 

by: kshychPosted on 2009-05-15 at 07:15:21ID: 24395827

Nope. It's not in the font list.

 

by: lherrouPosted on 2009-05-15 at 07:32:03ID: 24396067

OK, just checking... are you logged into XP on an account with Admin privs, and not a limited account?

 

by: kshychPosted on 2009-05-15 at 07:36:44ID: 24396122

Yes, I'm logged on as admin.

 

by: lherrouPosted on 2009-05-15 at 07:56:13ID: 24396348

OK, have you tried installing while in SAFE mode? Reboot into safe mode and give it a go.

 

by: kshychPosted on 2009-05-15 at 07:59:33ID: 24396390

It solved now. The problem was with a font cache that is located here:
C:\Windows\System32\FNTCACHE.DAT
Deleted this file, and restarted the system. A new FNTCACHE.DAT file has been created on startup.
Then it was simple to drag the font across.

Thank you for your help anyway :)

 

by: lherrouPosted on 2009-05-15 at 08:01:18ID: 24396419

OK, glad you got it fixed. I recommend you request the question is closed with your last response as the solution, so we can have it in the database.

20120131-EE-VQP-002

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