I am having problems with a workgroup network and microsoft RMS(retail management software). The network is all xp pro. There are 4 computers. The main pc hosts the sql database for the RMS program, the other three are clients to the RMS. Lately the main pc has been freezing at random times, never when im actually there in which the Point of sale program on the client machines are given this error message.
Errorr #2147217871
timeout expired
From what ive read online about this error it says to change the connection timeout from 10 to 30 which has been done but not corrected the problem.
Any ideas would be appreciated
This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.
Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.
If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.
Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.
Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.
Access the answers to your technology questions today.
30-day free trial. Register in 60 seconds.
Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.
Try it out and discover for yourself.
30-day free trial. Register in 60 seconds.
Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.
Ive ran the pc pretty hard and not had any success of creating it freezing. It just happens randomly whenever it wants. It does require a reboot but im not sure if the pc is frozen or just hung up. She does have norton internet security on there so my next step is going to try to remove that and see what happens but im not to optimistic about that fixing it. I have not see anything in the event viewer that would clue me into why it has frozen.
A few questions first...you are only working with Store Ops and not HQ, correct? And, are you using SQL 2005 or MSDE? What version of RMS are you running and what is the exact build number?
Here are a few suggestions that have worked for us in the past:
1) Try changing the Server Name in Administrator on the POS station to the IP address of the server.
2) Ensure the NIC on the POS does not "sleep".
3) Ensure the server is not going to sleep or hibernating. Some people use the XP box as a Server and never disable these functions.
You should also review the following list too. Let me know if you have any questions regarding them and I can walk you though any resolution tied to it....
1. A damaged or unreliable cable connection, a failed network adapter, or a failed hub
2. An incorrect network driver or incorrect network settings
3. The installation of an earlier version of MDAC on each workstation than is on the server
4. Energy saving features that turn off the network adapter when Microsoft Dynamics RMS is running
5. An IP address conflict
6. Settings in the Client Network Utility that are configured incorrectly
7. Settings in the Server Network Utility that are configured incorrectly
8. A lack of available network bandwidth because system resources are using all available network bandwidth
9. Incorrect settings for a specific tender type, for a peripheral device, or for a register
10. A wireless network configuration
11. Conflicts with settings for third-party add-ins or for customizations
Best regards,
Chris Birchby
StyleTeks :: Retail Management Systems
www.StyleTeks.net
Business Accounts
Answer for Membership
by: bhess1Posted on 2007-06-13 at 08:54:47ID: 19275604
The problem is the freeze. Is the main PC actually locking up and requiring a reboot, or is it just 'hanging' for a while?
If the main PC is requiring reboots, then no timeout value will return the results you are looking for. Instead, you should be examining the main PC for the cause of the hangs. Check the Windows Event Log to see if any specific errors are coming up.