I'm a little confused about what the vendor thinks to be honest. They are well aware that the VPN is in place (they were part of the testing). They are telling me that their application is not able to reach its destination on the specified ports...but they can ping. I'm starting to think that I should have created a VPN connection that allowed traffic ONLY to the server. Does this sound right?
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by: RobWillPosted on 2007-07-25 at 11:33:15ID: 19568400
As a rule ports are "forwarded" to allow specific traffic to pass through a firewall/router (usually a NAT device - Network Address Translation) to a specific device, such as a web server or remote desktop connection. With a VPN all ports are open and all traffic free to flow between two sites, by default. Assuming no access restrictions have been put in place your servers should be readily available. Are they aware you have a VPN in place, or might they think this is a connection over the public Internet which would require port forwarding rules to access. Or, are they connecting from another location than one end or the other of the VPN tunnel?