Hall of Fame

1. gwkg52,653
2. coreybrya...48,064
3. fibo27,000
4. jason117812,475
5. Ray_Pas...11,912
6. gmaddock...8,300
7. pigmentarts7,600
8. Paranorm...7,500
9. Tiggerito5,348
10. NerdsOfT...5,000
10. selvol5,000
12. Kurt49494,750
13. neeraj5234,000
13. nickg54,000
13. dhwake4,000
16. julianmatz3,500
16. hmare3,500
16. leakim9713,500
19. ShaneJones3,468
20. gnarlysage3,161
21. tapanpatt...3,100
22. R_Harrison3,000
22. Beholdason3,000
24. gr8gonzo2,750
24. Michael7012,750
24. matt12372,750
24. exponent...2,750

1. coreybrya...218,398
2. gwkg98,935
3. pigmentarts46,117
4. jason117839,974
5. fibo35,000
6. humeniuk26,129
7. cheekycj21,496
8. julianmatz20,080
9. fritz_the...18,260
10. mrichmon17,816
11. Ray_Pas...17,287
12. ahoffmann17,037
13. rdivilbiss13,450
14. desertcities12,150
15. rsdn11,964
16. periwinkle11,958
17. cschand11,264
18. nizsmo10,950
19. hernst4210,832
20. alorentz10,675
21. meverest10,660
22. ldbkutty10,600
23. Diablo849,688
24. neeraj5239,600
25. Paranorm...9,500

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7.0

Justifying using a user login and password for customers/members

Asked by lbeham in E-Commerce, Miscellaneous Web Development, Payment Processing Recommendation and Integrating

Tags: login, experts

I am trying to convince a user group on the important of having customers use a login and password. This group has not had their customers use this before and are concerned that they may lose customers as a result of making them login and use a password. I disagree. I think the login and password will make the customer feel more secure, their financial information more protected. Does anyone have any white papers or advice on how to convince this group that it is in the best interest of the organization and customer that they use a login and password to sign up, renew their membership just like we do here on Experts Exchange. By using the login and password, customers will be automatically connected to their customer record. Currently the customer clicks on a link, selects their product choice is enters their credit card information and receives their membership card in the mail. Any help would be appreciated. I checked on Google and Tech Republic but couldn't find any articles to support my position.

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20091118-EE-VQP-93

Justifying using a user login and password for customers/members

Asked by lbeham in E-Commerce, Miscellaneous Web Development, Payment Processing Recommendation and Integrating

Tags: login, experts

About this solution