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7.6

Credit Card Failing

Asked by newoffice in E-Commerce

We have credit card processing system using Link Point API. Everything seems to be fine except that only some of the card transactins go through. But whenever we do test transactions using a real test credit card it goes through every single time. But when the customer does it, it fails for the majority of times.

What are the steps that are needed to make sure a transaction goes through? Can anybody shed some light? We have card type, card number, expiration date and card code. We also have billing address, but we are not sure if this does anything. If we try an amex card with a wrong address it goes through but master cards don't. We don't do validation on the card except for expiration date. Help!
 
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Keywords: Credit Card Failing
 
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[+][-]12/17/08 01:56 AM, ID: 23191847Expert Comment

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Zone: E-Commerce
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Solution Provided By: coreybryant
Participating Experts: 2
Solution Grade: A
 
[+][-]12/23/08 08:47 AM, ID: 23234787Author Comment

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[+][-]12/23/08 10:12 AM, ID: 23235363Expert Comment

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[+][-]12/23/08 12:06 PM, ID: 23236216Author Comment

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[+][-]12/23/08 12:57 PM, ID: 23236662Expert Comment

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[+][-]12/23/08 12:59 PM, ID: 23236673Author Comment

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[+][-]12/23/08 01:32 PM, ID: 23236943Expert Comment

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