Question

IE blocking .PDF from appearing

Asked by: CharterMerc

Hi All,

I am developing an application and have had an issue which appears to have been around for the last month or so.  We have an online service which creates .PDF files dynamically based of a query to our Database.  This then displays the .PDF in a web browser.

It appears that something has occurred around 45 days ago, which now prevents the file appearing in Internet Explorer only.  We have not changed the method in which we create the files and are still using the same components.  

• The file appears fine when using Mozilla
• When using IE it blocks the file as if it would block a popup.  It makes the 'Pop-Up

Blocked' sound, and the window appears briefly and then closes.  

We have run through adding the name to the Safe List, turning of Pop-Up Blockers completely, removing any Virus and Internet Protection programs however it still stops the file.

To make things worse, the issue is only slowly spreading.  We have some machines which are using IE and the file does appear.

This makes me think it could be a recent Security release form M$ that those PC's that can access the file have not installed yet?

Any ideas or area's to look at would be appreciated.  Even updates to Acrobat Reader perhaps?

Thanks all

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2006-06-15 at 17:33:00ID21888392
Tags

pdf

,

explorer

,

internet

,

blocking

Topics

Miscellaneous Web Development

,

Web Development

Participating Experts
4
Points
500
Comments
9

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Generate PDF with VB code in Acrobat 6.0
    My VB Application opens an Access Report and has an option to generate the report in PDF once the report is closed. This is accomplished by: - Switching over to the Acrobat Printer (i.e. PDFWriter) from the default printer. - Setting a string type sub key "PDFFilename...
  2. Popups were not blocked
    Hello, I developed an ASP.NET application, which generates a pop up of a word document. One of my users computer is hitting a page where I want the pop up to show, and its flashing it and then closing it right ways with out showing the word document. There is a message at t...
  3. Who's blocking my popup?  IE7, PDF.
    I have an internal web page that pops up a PDF when a link is clicked. It works fine on 20 machines, but won't work on one of the machines. Adobe 8 reader is installed and IE 7. I thought the significant difference was that the failing machine runs IE7 .. all others (exce...
  4. Mozilla Error Message for Acrobat Reader
    I have the latest updates for mozilla etc. But, everytime I try to view a link that is connected with a PDF file I get an error message "Could Not Open Acrobat" - it's very strange...Please help? and Thank You in Advance!

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: OliWarnerPosted on 2006-06-15 at 17:47:56ID: 16916926

From http://www.findarticles.com/p/articles/mi_zd4150/is_200407/ai_n9477620:

"There was a recent Microsoft patch, Explorer patch Q832894, that effectively disabled Version 5.0 of the Adobe Acrobat Reader (and older??). The solution was to update to Version 6 of Acrobat Reader. You can also lower security restrictions for a particular Web site by changing that site from the Internet zone to the Trusted Zone. (From IE: select Tools, select Internet Options, select Security, select Trusted Sites, select Add site).--Kent Shaw "

I realise this was 2004, but MS do things like that... Are you running the latest version of Acrobat [Reader]?

 

by: david_levinePosted on 2006-06-15 at 17:49:43ID: 16916933

Anything listed at http://windowsxp.mvps.org/ie/pdf.htm help? Can you open any PDFs such as the link in the page I referenced?

 

by: deepaknetPosted on 2006-06-15 at 23:52:12ID: 16918103

Are you using Windows XP SP2? Did the information bar popup on the top?

 

by: djdiabloPosted on 2006-06-19 at 02:58:45ID: 16933031

I've had a similar issue with PDFs recently in internet explorer where it doesn't handle them properly inside the current window.

I found that if you get them to run/open in a new window or tab then they work fine.

 

by: CharterMercPosted on 2006-06-19 at 03:01:22ID: 16933044

Hey all thanks for the comments.

I will be running through your suggestions tomorrow and will post the results!

Cheers

 

by: djdiabloPosted on 2006-08-03 at 11:33:25ID: 17244229

Also, check in the bottom left of the Internet Explorer Window on the Status Bar. You may see an error has occurred on the page.

Internet Explorer has got a bug which gives the error 'Object Expected' when integrated with Acrobat. Try re-installing your Adobe Reader.

 

by: CharterMercPosted on 2006-08-03 at 20:02:00ID: 17247330

There doesnt appear to be a message i the bottom with 'errors'.

I have a few more things to try will try them on Monday and let you all know.

Thanks again for you support - Apologies for the delayed reply

Kind REgards

 

by: CharterMercPosted on 2006-08-17 at 00:13:25ID: 17332139

Ok well found the solution to the issue, wasnt realy what any said exactly but i'll post it below for other peoples reference.

1)   Pop-up blockers we all Disabled and Turned off
2)   Anti-Spam and Anti-Virus were disabled
3)   Security Settings were decreased to lowest levels and almost everything set to allow and run automatically
4)   'Pop-Up's were allowed on thate page (as per Service Pack 2) (allthough that didnt appear after first time and after the blocker was disabled)
5)   Active X was set to 'allow'

STILL my .PDFs would pop-up and then dissapear

I did the following

a)  Un-install Acrobat Reader and Re-install  :  NO GOOD
b)  Un-install Adobe Acrobat and Re-install   :  NO GOOD
c)  Un-install ALL Adobe products on PC  +  Run REG Cleaner  +  Install Acrobat Reader 7   :   WORKS!

I then had to re-install my other Adobe products after it was working.

I also noticed that when un-installing the products there were about 2 - 4 different 'Updates' for different Adobe products that were listed in my 'programs' list.  I had to uninstall them all seperatly.

Upon Re-installing Acrobat Reader 7, there was only 1 listing for each Adobe Product....

Hope that helps anyone out there....

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...