We are having sporadic issues with emails generated on the web server.
It appears that a small percentage (maybe 10% to 20%?) of the generated emails are NOT being received by the receipients.
ALL the emails have the following format (Subject Line varies depening upon the trpe of order)
__________________________
__________
__________
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From: "Lifeguards" <lifeguards@someplace.com>
To: somebody@someplace.com
Cc: me@yahoo.com
Subject: School Yearbook Order Confirmation
THIS IS YOUR ORDER CONFIRMATION. Please keep a copy for your records.
COFFEE POND PHOTOGRAPHY IS PLEASED TO SUPPORT YOUR SCHOOL'S DEDICATED
YEARBOOK STAFF BY PROVIDING THIS ONLINE YEARBOOK ORDERING SYSTEM WITH NO
PROCESSING FEES.
Thank you for placing your yearbook order through Coffee Pond
Photography on behalf of your school. Your order and total is below. Please
keep in mind that your credit card has not been charged yet, but will be
once the order is processed in our office.
School Name: Some Middle School
Child's Name: Jane Doe
You ordered one yearbook at a cost of 22.00.
Your total order amount is : $22.00.
When your yearbook is ready it will be distributed at your school.
All yearbook related questions should be directed to your school's
yearbook staff.
If you have any questions about your order, you can reach us by email
at lifeguards@someplace.com or by phone in MA at 111-222-3333 or
outside MA at 111-222-3333 ext 0 between 9AM and 5PM, Monday through Friday,
EST.
Thank you.
__________________________
__________
__________
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Note that ALL the emails have a cc to a specific address (me@yahoo.com). To my knowledge, all the Cc's are received. However, Yahoo Mail categorizes MOST (but NOT ALL) of them as "Bulk" mail, a designation that I believe Yahoo uses for "maybe spam".
It appears that the messages that are NOT being received are beacuse of something about them that is being considered as "spam".
We need to know what element(s) of these is "spam like" so we can eliminate that portion.
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