Question

google desktop stopped indexing June 22

Asked by: mel200

I'm using windows XP Home SP3. I uninstalled and reinstalled, at google's advice, and still it only indexes to June 22.

If I right-click on the icon in the system tray and select index status, it says: Time of newest item Jun 22.

Any ideas? Thanks.

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Asked On
2009-08-26 at 16:41:59ID24685115
Topics

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Web Site Statistics Software / WebTrends

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Personal Computers

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Answers

 

by: ChuckFickensPosted on 2009-08-27 at 01:12:13ID: 25195602

when you uninstalled did you make sure you unchecked the box that says  "Keep indexes and gadgets"

 

by: pankusareenPosted on 2009-08-27 at 06:55:08ID: 25198155

1)May be in setting it is suspended.
2)Or uninstall google desktop search and keep the previous indexes

 

by: mel200Posted on 2009-08-27 at 07:04:49ID: 25198292

>>unchecked the box that says  "Keep indexes and gadgets"
No, I didn't do this, because a Google Helpdesk article about this problem said to keep that checked.

If I uncheck that, will it index from scratch?

>>1)May be in setting it is suspended.  - how can I check this?

Thanks!

 

by: pankusareenPosted on 2009-08-27 at 08:02:10ID: 25199008

As at google desktop search is in ur system stray right click on it and see the setting

 

by: mel200Posted on 2009-08-27 at 08:29:06ID: 25199357

I am going to try re-indexing, and if that doesn't work, I'll reinstall it and uncheck the keep indexed items.

I don't see a "settings" option when I right click- I'm running 5.9. Thanks.

 

by: mel200Posted on 2009-08-27 at 10:47:07ID: 25200859

Hmmm.. I went to uninstall, and it said, "you must restart your computer to complete installation of google desktop." I did that, and tried reindexing again, but no good. So I  tried to uninstall again, but got the same message, so I'm in some kind of limbo here. Any more thoughts? Thanks!

 

by: ChuckFickensPosted on 2009-08-27 at 10:49:10ID: 25200881

This might be a silly question... but the time and date are set correctly on your computer aren't they?

 

by: mel200Posted on 2009-08-27 at 11:45:33ID: 25201326

There are no silly questions! Yes, the time and date are correct. :)

 

by: mel200Posted on 2009-08-31 at 08:26:54ID: 25223537


General: You must restart your computer to complete the installation of Google Desktop. The installation will automatically resume after your computer has restarted. Please let all other installations complete
Print

If you continue to see this message after restarting your computer, follow these steps to resolve the issue:

   1. Exit Google Desktop completely by right-clicking the Google Desktop icon in your system tray and selecting Exit.
   2. A dialog box appears asking 'Are you sure you want to quit Google Desktop?' Deselect the 'Start Desktop when my computer starts' checkbox.
   3. Click Yes.
   4. Navigate to C:\Program Files\Google\Google Desktop Search\
   5. Find the file named 'pre-reboot' and delete it.

      Do not delete any other files in this directory - doing so may adversely affect your computer.
   6. Download and install the latest version of Google Desktop.

20120131-EE-VQP-002

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