Question

"Licence has expired" error after installing CS3 and following Adobe's support!!?!

Asked by: wilson1000

Hi Experts,

I am having a total nightmare with my Adobe software. I have been running the BETA version until a message said License has expired. After purchasing the software and reinstalling, I was still getting the same error so I contacted adobe who directed me to a tech note - "this is all you need to do"??!!

After uninstalling/re-installing 3 times now (an all day job may I add) the problem still persists.

Is there an expert who can point me in the right direction?

I have followed Adobes suggestions but feel there is still a file (how ever small it may be) lounging on my PC somewhere.

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Asked On
2007-09-03 at 14:26:14ID22804220
Tags

expired

,

cs3

,

has

,

adobe

,

licence

Topics

Adobe Creative Suite

,

Windows XP Operating System

Participating Experts
2
Points
500
Comments
3

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Answers

 

by: souseranPosted on 2007-09-03 at 15:49:11ID: 19822406

Is this the Tech Note the Adobe folks recommended?

http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401574&sliceId=1

If so, did you install and run the Adobe CS3Clean Script application?

 

by: wilson1000Posted on 2007-09-04 at 01:15:58ID: 19823759

The link above looks different to the link i was advised to read - I may well have misunderstood...

 

by: SheharyaarSaahilPosted on 2007-09-04 at 04:26:12ID: 19824392

known issue! :)

the guy found his way to solve the issue though by running the Cleanup Script upto the 4th level!
http://www.cruciallimit.com/blog/?p=74

get the Adobe CS3Clean Script from here
http://www.adobe.com/support/contact/cs3clean.html

20120131-EE-VQP-002

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