Question

Adobe Premiere CS4 MPEG-2 export has problems in Windows Media Player

Asked by: moshecristel

I have created a slideshow of still photos in Adobe Premiere CS4 and have exported it in the MPEG-2 format.  When I play it in Windows Media Player 11 the rewind and fast forward buttons are not active and after playing successfully once, I go to play it again the image is blurred by horizontal streaks (see attached JPG).

Any ideas on why this might be happening?

  • mpg-issue.jpg
    • 42 KB

    The screen in Windows Media Player after running the MPEG-2 once

    The screen in Windows Media Player after running the MPEG-2 once

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-07-10 at 08:26:18ID24560253
Tags

Adobe Premiere CS4

,

MPEG-2

,

Windows Media Player

,

export

Topics

Adobe Creative Suite

,

Windows Media Player

,

Video Editing

Participating Experts
1
Points
250
Comments
5

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. AVI conversion in Premiere
    I have imported MPEG-1 video into Adobe Premiere 5.0 and converts it into AVI file. I have set the option of "30 frames per second without dropped frame". But why the AVI movie is not smooth when using Windows Media Player to playback? My computer has Pentium-II 350...
  2. mpg plugin for adobe premiere 4.2  ?
    i need the mpg plugin for adobe premiere 4.2 who knows where i can get it?
  3. Adobe Premier 5.1 / Reading AVI files
    Greetings! I have quite a few AVI files here. Some are encoded with DivX, others some MPEG flavor. My problem is this: - I can play the movies just fine in windows media player. All the necessary codecs must be installed. - When I go into Premier, I am unable to load ANY ...
  4. Adobe Premiere - Import AVI - No Sound
    Hi, trying to edit a short movie clip taken by camcorder with Adobe Premiere I have the video in avi format and when i play it with windows media player the sound plays with it. I have imported it into Adobe Premiere, but when i drag it from the library down to the video ...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: Thomas4019Posted on 2009-07-10 at 09:10:54ID: 24824770

Windows Media Player's support for MPEG-2 is not that good. Watching DVDs in Windows Media Player can be very buggy. Usually its because Windows Media Player is using third party DVD codecs (unless you are using Vista Home Premium or better). You could try downloading a different codec here.

http://www.microsoft.com/windows/windowsmedia/player/plugins.aspx

If you want to create a video / slideshow for the computer you could try exporting to a different format. Maybe mp4? Maybe Quicktime?  The ideal is usually a WMV for windows users and a Quicktime MOV for Mac users.

 

by: Thomas4019Posted on 2009-07-10 at 09:13:13ID: 24824793

If you have Quicktime, try playing your video in that and see if it has problems. I don't think it will. Also, Windows Media Player doesn't support fast forwarding for many file formats.

 

by: moshecristelPosted on 2009-07-10 at 09:54:21ID: 24825181

When I attempt to open the MPEG-2 file in QuickTime I get this error:

Error 2048: Couldn't open file Test.mpg because it is not a file that QuickTime understands.

Is it possible that I am configuring something incorrectly in the export?

 

by: Thomas4019Posted on 2009-07-10 at 10:31:13ID: 24825531

Oops, apparently Quicktime doesn't support MPEG2 files without a paid addon. Why are you trying to export MPEG2? Is the plan to eventually put it on DVD.

 

by: moshecristelPosted on 2009-07-10 at 10:50:39ID: 31602109

Actually, when I export to MPEG-2 it works fine when burned to a DVD even though it has the issue in the Windows Media Player.

I guess the reason I wanted to know was just for the sake of knowing.  The WMV and QuickTime solution seems very pragmatic.  I just find it very aggravating (as I'm sure a lot of people do) that the Windows Media Player is essentially worthless when it comes to MPEG-2.  In my book it's not an acceptable option to put out a video without rew/ff and garbage on the playback or to make users download a codec (especially one you have to pay for).

Anyway, your solution was an excellent one that I think will work for me.

Thanks!

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...