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07.17.2007 at 03:09AM PDT, ID: 22700901 | Points: 0
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Adobe Creative sute 2.3 fails to embed Serial Nos for golive and indesign in Windows 2000

Asked by RichardMarchant in Adobe GoLive HTML Editor, Web Graphics Software, Adobe InDesign Publishing Software

Tags: serial, adobe, creative

I recently purchased Adobe Creative suite 2.3 premium and installed it on my system. Whenever i try to open GoLive or InDesign i get the serial number input page which should not appear as they are embedded as part of the package.  I have gone through Adobe Tech support and every tech doc recommended on this with no success.
My system has evolved from Windows NT to Windows 2000 with Service pack 4 installed I am the main user as Administrator.  In Documents and Settings there are  4 Environments - Administrator, All users.WINNT, Default User ( hidden file), Default User.WINNT.
I am unable to remove the latter 2 and feel this i probbly the crux of the problem causing confusion on installation and this machine is on our business network. I have used the Cacls command  as recommended to change user rights for All users which is where the Creative suite is installed to.

I have laboriously removed every trace of Adobe in the registry  and installed files a number of times (following Tech sheets ) and reinstalled from a created intall file. I have repeated this in simplified mode as well.
I have installed on my system GoLive 6.0 and Illustrator 10.0, Acrobat 8.0 which i use. Although i had problems with Adobe updater plug-in  for Acrobat which showed that although parent files had administrator rights the child files did not. Once i changed permissions on the specific files the problem was solved.
This is purely a permissions and regisry key problem i feel.
There must be someone out there who can provide an elegant solution to this problem or at least a good work around.


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[+][-]07.19.2007 at 11:12AM PDT, ID: 19524531

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