Question

software exception 0xc000000d in application at location 0x78138aa0

Asked by: mrob23

I am running Adobe Premiere Elements 7.0 on Win XP OS.  I am trying to burn DVD when the software encounters an error and closes.   The error code is "software exception 0xc000000d occurred in application at location 0x78138aa0".    Also received error message in relation to file "authplay.dll".  Many users of software having similar issues with no real solution to Win XP OS.    suggestions?

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Asked On
2009-08-14 at 05:18:02ID24652655
Topics

Adobe Director

,

Digital Music and Video

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Answers

 

by: MeretePosted on 2009-08-15 at 00:35:22ID: 25104475

If your DVD burner isn't compatible with Adobe Premiere Elements, you can burn the project to a folder instead.
here's a guide
Burn to a DVD or Blu-ray Disc
http://help.adobe.com/en_US/PremiereElements/7.0/WSBEA95E12-4E3D-4f88-8CD0-C4F7E76CDB04.html
You can then use Nero or some other authroing software, Roxio etc

 

by: mrob23Posted on 2009-08-17 at 17:56:17ID: 25119504

I have solved the issue and it had nothing to do with the DVD burner.  I have been able to burn several projects before this one using PE.  This ended up being a file size issue and the program is running smoothly.  Anyone using this software be very careful of the size of the files you are accessing.  Any large files will cause you many headaches!!!

20120131-EE-VQP-002

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