Question

Crystal Reports - Unknown Database Connection Error

Asked by: WaldaInc

Hello.

I have an application that I've built for a client.  He has deployed this app (which uses a SQL Server database) to literally hundres of clients.  Some have minor installl issues that are always worked out.
The app uses Crystal Reports.

For one of the recent installs, this error is displayed whenever we try to print a report

Unknown Database Connection Error
(it then shows a path to Docuement and Settings and a temp.rpt file)

Now, this app works everywhere and I mean everywhere else. It's this one install that doesn't work. That leads me to believe a database setting (the dba is very hard to work with).

Has anyone ever seen this error before?  Google wasn't much help, didn't really lead me down a path that would explain anything.

Thanks in advance

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Asked On
2008-11-25 at 10:48:16ID23935059
Topics

Microsoft Visual Interdev

,

Web Development Software

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Answers

 

by: BadotzPosted on 2008-11-25 at 11:47:07ID: 23037187

What kind of connection do you use? DSN? ODBC?

Is it a permissions problem?

 

by: WaldaIncPosted on 2008-11-25 at 22:13:46ID: 23039804

ODBC.

My oringinal thought was permissions as some other issues were cleared up by that.  I just can't seem to figure out what needs permission.  Can't get a db backup either, so that is very limiting.

 

by: WaldaIncPosted on 2008-11-26 at 12:24:35ID: 23045347

I need to correct my earlier statement. I am using OLE DB connectivity to the database.

 

by: BadotzPosted on 2009-01-26 at 12:44:54ID: 23470715

>>Found answer myself

Good - what is the solution?

 

by: WaldaIncPosted on 2009-01-26 at 12:47:54ID: 23470763

The DBA issued some rights to the user we were attempting to login as.

The DBA was supposed to set the user up with SA like authority, however he did not. What rights he assigned I am not sure as he will not tell us.

It came down to some type of access rights for SQL Server.

 

by: BadotzPosted on 2009-01-26 at 13:22:42ID: 23471111

Thanks.

>>What rights he assigned I am not sure as he will not tell us.

Not very nice.

 

by: WaldaIncPosted on 2009-01-26 at 13:25:03ID: 23471139

No he is not very nice. Actually he (dba) has been a complete a**h*** to work with. Had to listen to him scream at me that it wasn't a rights issue but an issue with our app. Even though it's working in 30+ other intallation and his was the only one it didn't work in.

 

by: BadotzPosted on 2009-01-26 at 13:30:29ID: 23471203

I feel your pain. I've either a) met him or b) heard of him before ;-)

Glad your issue is resolved.

 

by: BadotzPosted on 2009-01-26 at 13:34:56ID: 23471261

WhackAMod: hmm...ordinarily, it isn't polite to generalize, but... ;-)

When I worked for "NBJ Complicated E", one fine spring day we lost power to all of the buildings on campus. Some V.P. came through our cubicle wasteland announcing, "All non-essential personnel can go home."

Talk about a conundrum...

20120131-EE-VQP-002

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