Question

CDOSYS error '80004020f'

Asked by: billium99

Hi - I am getting a cdosys error '80004020f' with an ASP form I'm using. This is a form that worked perfectly on 1and1 shared server to send "Thanks for submitting!" emails to the submittor. We moved to 1and1 dedicated server package, but are still trying to use our existing email addresses and 1and1's SMTP server to handle our mail. This is an option according to their literature.

Since we are not using SMTP on our new server, when CDOSYS tries to hit SMTP, as long as I'm pointing to some other live server, I'm good to go, aren't I?

So old, shared server had this everythingever domain, and could send emails from an ASP page as expected - moved site to new dedicated server, but still using 1and1 to host our hardware, and now email doesn't work and the error '80004020f'  results.

Here is the relevant code (I think) - I'm trying to send a message from 1 address @everythingever to another because other posters here mentioned that this worked, in those cases - only it failed when outside the domain. I've confirmed that mine fails regardless:

WA_MailObject = WAUE_Definition("smtp.1and1.com","25","","everyone@everythingever.com","correctpwd");

  if (RecipientEmail)     {
    WA_MailObject = WAUE_AddRecipient(WA_MailObject,RecipientEmail);
  }
  else      {
    //To Entries
    WA_MailObject = WAUE_AddRecipient(WA_MailObject,"bill@everythingever.com");
    MailTo = gAddRecipient;
  }

What am I doing wrong? This may be more of a server confuratiuon question than an ASP question.

Thanks

Bill

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Asked On
2007-02-19 at 17:01:07ID22399936
Tags

80004020f

,

error

,

1and1

,

cdosys

Topics

Active Server Pages (ASP)

,

Microsoft IIS Web Server

,

Windows 2003 Server

Participating Experts
2
Points
500
Comments
6

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Answers

 

by: LabsyPosted on 2007-02-19 at 19:40:45ID: 18568180

Hi,
I think CDOSYS (also CDONTS) can only use local SMTP server. Docs say it should work, but I had problems, too. So I simply enabled secondary SMTP server within IIS, set it to run on some weird port, and let it forward to my main SMTP server.

Also, folder c:\inetpub\mailroot needs Everyone to have write permissions.

 

by: billium99Posted on 2007-02-22 at 18:27:14ID: 18593332

Thanks for the response - so mailroot is set correctly, but we don't want to use local SMTP - can we confirm with any other readers out there is this is true about CDOSYS? That it requires local smtp?

I don't think that's right, only because on a prior server, these same pages were working correctly when I connected to the same SMTP server as now. Only my asp page is in a different location. On the old server, I was still pinging a different box and it worked.

Any other ideas?

Thanks

 

by: davepuseyPosted on 2007-03-15 at 14:38:06ID: 18730758

I've had this a couple of times. For we the problem was that the server was not permitted to relay mail via the SMTP server I had specified.

 

by: billium99Posted on 2007-03-18 at 12:08:28ID: 18744260

Hello - I noticed in my code that I wasn't explicitly telling the cdosys script to use SMTP authentication. This authentication took place, nonetheless, with no issues on the old server, but the new server appears to require this explicit instruction, even though the SMTP server itself is unchanged.

So, I'm not sure what to do about points.

Neither response was part of the solution.

Thanks

Bill

 

by: davepuseyPosted on 2007-03-19 at 07:24:05ID: 18748226

In that case I suggest you go to the community support section, post the url to this question, requesting a PAQ/Refund.

In suppose a way I was kinda on the right track in that it was some kind of SMTP-related. error.

 

by: billium99Posted on 2007-03-19 at 11:23:26ID: 18750367

I don't begrudge anyone points and I have unlimited points I think so I don't need a "refund". At the same time, an STMP error is what I described in my original question lol.

20120131-EE-VQP-002

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