Question

Cannot access server with remote desktop

Asked by: jpertchik

I Cannot access my Win2003 server with remote desktop. A few days ago I could. Exchange crashed on me a few times over the weekend. There was not enough room in the share that Exchange was writing log files to, so it stopped running. After fixing that problem, i noticed that i could no longer Remote Desktop to the Server from my PC. I'm running a Vista client. Any insight? Are the two events a coincidence or perhaps are they related?

As always, thanks,

JPercthik

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Asked On
2009-10-13 at 09:54:44ID24808445
Topics

Active Server Pages (ASP)

,

Microsoft Operating Systems

,

Exchange Email Server

Participating Experts
2
Points
0
Comments
9

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Answers

 

by: RedDawn112Posted on 2009-10-13 at 10:23:11ID: 25562101

what I notice when working via remote, that remote desktop will allow only to user or two session. By chance if you close the window the two sessions are still running. you could check the log on session by using the query command.

example  with command prompt

c:\query session /server:yourserver

 

by: LBizzlePosted on 2009-10-13 at 10:45:40ID: 25562313

Are you getting a particular error? If you get maximum connections exceeded then RedDawn is correct, you need to connect to terminal services manager in admin tools on another server and kill at least one of those sessions (even if it says disconnected). Really need a little more info with any particular errors, can you still open computer manager from your workstation and then connect to the exchange server remotely to see what services are and are not running etc..?

 

by: LBizzlePosted on 2009-10-13 at 10:46:47ID: 25562326

If you can connect to at least the management portion to see logs then try to connect via rdp and then go look at the system and security logs and see if there are any messages\errors at the time you tried connecting, those will be helpful.

 

by: RedDawn112Posted on 2009-10-13 at 11:12:20ID: 25562568

LBizzle is right you can check this error but most likely, the port used to remote into your server has been changed... . You check your regstry by click start->run->regedit, then navigate to  HKLM\SYSTEM\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp

look for the REG_DWORD labeled "PortNumber" if your port number as been change from something else instead of being 3389, renumber the port back to 3389.

Or we could just wait for further update from the Author, (you) :-)

 

by: jpertchikPosted on 2009-10-13 at 12:39:11ID: 25563606

Sorry for the delay folks...I work for one company that brokers half my time out to another company. I'm at the other company. I'll have to get back to you in the morning.

Thanks as always,
jpertchik

 

by: jpertchikPosted on 2009-10-15 at 08:28:45ID: 25581569

ok folks, i'm back. i've tried the port number and it is correct. i'm at the con of my server. I'm off to check log files.

 

by: jpertchikPosted on 2009-10-15 at 08:46:56ID: 25581781

not seeing much...any ideas?

 

by: RedDawn112Posted on 2009-10-15 at 10:41:54ID: 25582837

I got this, let me know if this was helpfull
http://oreilly.com/windows/archive/server-hacks-remote-desktop.html

 

by: jpertchikPosted on 2009-10-20 at 18:55:41ID: 25620260

We changed the port number from 3389 to 3390 and then back to 3389. This solved the problem. Really weird! Thanks for trying, but i think we got this one on our own.

20120131-EE-VQP-002

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