Question

coldfusion 8 out of memory error

Asked by: NYGiantsFan

Hi,

I have an application that is taking a large amount of memory to run.  This application would run under coldfusion 7, however it is now not working in CF8.

Any ideas what I can do to increase the memory to accept this?  The server itself is a super work horse, so I don't think it is an physical or vitual memory issue.  Any ideas would be appreciated.  I am getting a java error when I run it.  The error is below.

500
 
ROOT CAUSE: 
java.lang.OutOfMemoryError: Java heap space
	at java.util.Arrays.copyOf(Arrays.java:2882)
	at java.io.CharArrayWriter.write(CharArrayWriter.java:105)
	at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:37)
	at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:50)
	at coldfusion.runtime.NeoBodyContent.write(NeoBodyContent.java:254)
	at coldfusion.runtime.NeoPageContext.emitWhitespace(NeoPageContext.java:1870)
	at coldfusion.runtime.CfJspPage._whitespace(CfJspPage.java:2645)
	at cfassignperm2ecfm907071419.runPage(D:\coldfusion applications\pse.org\pages\administration\assignperm.cfm:88)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370)
	at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661)
	at cfadministration2ecfm1867347072.runPage(D:\coldfusion applications\pse.org\administration.cfm:104)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370)
	at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
	at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:279)
	at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48)
	at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)
	at coldfusion.filter.PathFilter.invoke(PathFilter.java:86)
	at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70)
	at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
	at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
	at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46)
	at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
	at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
	at coldfusion.CfmServlet.service(CfmServlet.java:175)
	at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
	at jrun.servlet.FilterChain.service(FilterChain.java:101)
 
 
javax.servlet.ServletException: ROOT CAUSE: 
java.lang.OutOfMemoryError: Java heap space
	at java.util.Arrays.copyOf(Arrays.java:2882)
	at java.io.CharArrayWriter.write(CharArrayWriter.java:105)
	at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:37)
	at coldfusion.runtime.CharBuffer.replace(CharBuffer.java:50)
	at coldfusion.runtime.NeoBodyContent.write(NeoBodyContent.java:254)
	at coldfusion.runtime.NeoPageContext.emitWhitespace(NeoPageContext.java:1870)
	at coldfusion.runtime.CfJspPage._whitespace(CfJspPage.java:2645)
	at cfassignperm2ecfm907071419.runPage(D:\coldfusion applications\pse.org\pages\administration\assignperm.cfm:88)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370)
	at coldfusion.runtime.CfJspPage._emptyTcfTag(CfJspPage.java:2661)
	at cfadministration2ecfm1867347072.runPage(D:\coldfusion applications\pse.org\administration.cfm:104)
	at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:196)
	at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:370)
	at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65)
	at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter.java:279)
	at coldfusion.filter.RequestMonitorFilter.invoke(RequestMonitorFilter.java:48)
	at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:40)
	at coldfusion.filter.PathFilter.invoke(PathFilter.java:86)
	at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70)
	at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)
	at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)
	at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46)
	at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)
	at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)
	at coldfusion.CfmServlet.service(CfmServlet.java:175)
	at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:86)
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
	at jrun.servlet.FilterChain.service(FilterChain.java:101)
 
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:70)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
	at jrun.servlet.FilterChain.service(FilterChain.java:101)
	at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106)
	at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
	at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286)
	at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543)
	at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203)
	at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428)
	at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)

                                  
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Asked On
2009-08-17 at 08:21:23ID24658453
Topics

Cold Fusion Markup Language

,

ColdFusion Application Server

Participating Experts
6
Points
500
Comments
25

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Answers

 

by: erikTsomikPosted on 2009-08-17 at 08:47:28ID: 25115606

try putting in the code at the very begging <cfsetting requesttimeout="9000">

 

by: NYGiantsFanPosted on 2009-08-17 at 09:05:20ID: 25115788

It didn't work.  I am getting this.  


500
 
ROOT CAUSE: 
java.lang.OutOfMemoryError: Java heap space
 
 
javax.servlet.ServletException: ROOT CAUSE: 
java.lang.OutOfMemoryError: Java heap space
 
	at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:70)
	at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)
	at jrun.servlet.FilterChain.doFilter(FilterChain.java:94)
	at jrun.servlet.FilterChain.service(FilterChain.java:101)
	at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106)
	at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain.java:42)
	at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher.java:286)
	at jrun.servlet.ServletEngineService.dispatch(ServletEngineService.java:543)
	at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService.java:203)
	at jrunx.scheduler.ThreadPool$ThreadThrottle.invokeRunnable(ThreadPool.java:428)
	at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66)
                                              
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by: erikTsomikPosted on 2009-08-17 at 09:10:45ID: 25115831

heap size can be changed in CF administrator, but can be very dangerous

 

by: NYGiantsFanPosted on 2009-08-17 at 09:32:55ID: 25116040

Yes, however why and how?

 

by: erikTsomikPosted on 2009-08-17 at 09:51:01ID: 25116175

also you can check if you  are running the latest java jvm.

Also in order to chnage the heap size do the following :
1.login to cf admin
2.go to Server setting --Java and jvm

 

by: NYGiantsFanPosted on 2009-08-17 at 10:17:39ID: 25116358

Directly under Server Settings -- Java and jvm does not exist.

However, under Server Settings: Setting Summary this information is listed:

Java Version  1.6.0_04    
Java Vendor  Sun Microsystems Inc.    
Java Vendor URL  http://java.sun.com/    
Java Home  C:\JRun4\jre    
Java File Encoding  Cp1252    
Java Default Locale  en_US    
File Separator  \    
Path Separator  ;    
Line Separator  Chr(13)    
User Name  SYSTEM    
User Home  C:\Documents and Settings\Default User    
User Dir  C:\JRun4\bin    
Java VM Specification Version  1.0    
Java VM Specification Vendor  Sun Microsystems Inc.    
Java VM Specification Name  Java Virtual Machine Specification    
Java VM Version  10.0-b19    
Java VM Vendor  Sun Microsystems Inc.    
Java VM Name  Java HotSpot(TM) 64-Bit Server VM    
Java Specification Version  1.6    
Java Specification Vendor  Sun Microsystems Inc.    
Java Specification Name  Java Platform API Specification    
Java Class Version  50.0    

 

by: erikTsomikPosted on 2009-08-17 at 10:19:32ID: 25116376

The java and JVM is right before the Settings Summary

 

by: NYGiantsFanPosted on 2009-08-17 at 10:52:35ID: 25116643

Hmmmm. I don't see it..  See attached picture.

  • snagit.jpg
    • 25 KB

    picture of coldfusion administrator.. no jvm

    picture of coldfusion administrator.. no jvm
 

by: erikTsomikPosted on 2009-08-17 at 10:53:29ID: 25116657

are  you an admin for the cf Administrator, if not contact the whoever has the admin priviliges

 

by: NYGiantsFanPosted on 2009-08-17 at 10:55:28ID: 25116678

I log into the coldfusion administrator using the administrator account?!?

 

by: NYGiantsFanPosted on 2009-08-17 at 11:26:34ID: 25116912

I have the highest level of privileges on that box.  

 

by: _agx_Posted on 2009-08-17 at 11:38:47ID: 25117015

I won't pretend to know the proper jvm settings, so I cannot really help with your questions .. but IIRC, the java / jvm section may NOT available on all configurations.  Usually it's better to edit the jvm.config file directly anyway.  Make a backup first! If you mess up the config file, it could prevent the server from starting.  

http://livedocs.adobe.com/coldfusion/8/htmldocs/help.html?content=servermonitor_15.html

 

by: eejonesPosted on 2009-08-17 at 14:56:09ID: 25118766

I've read/heard that ColdFusion ships with old Java libraries. You can update those separately.

 

by: gdemariaPosted on 2009-08-18 at 07:09:01ID: 25123345

A product like seeFusion (seeFusion.com) can help you monitor the memory and see what processes are causing the memory issues.   In my case, I had processes getting orphaned due to a problem with the NIC card setup.

Restarting the Coldfusion service will clear the memory heap and allow you to keep running while you research the problem.

 

by: NYGiantsFanPosted on 2009-08-19 at 12:25:47ID: 25136311

ok, it took me three days, however I finally got through to Adobe.  (sat in a queue for two days)

They gave me a solution to increase the heap.  It involves changing the jvm.config file.

I will try tonight and update.

 

by: NYGiantsFanPosted on 2009-08-25 at 08:41:59ID: 25178768

Adobe says I need to rewrite my application.  I have opened up the heap space without success.  I need to figure out what I am going to do.  It is absurd.  That box has so much memory in it.

 

by: gdemariaPosted on 2009-08-25 at 08:50:37ID: 25178857

Did they specify what part of your application they think you need to rewrite?  For example, are you putting a ton of information into the session or application scope variables?

 

by: NYGiantsFanPosted on 2009-08-25 at 11:15:58ID: 25180483

You are correct, I am using a good deal of session variables (array), however that application worked in coldfusion 7.  It should work in 8.

They recommended I upgrade my jre and coldfusion version with the latest patches.

 

by: gdemariaPosted on 2009-08-25 at 11:58:21ID: 25180940

I used to do some big arrays/structures in order to do complex calculations and processing.  I converted it to the database and cut my processing time down by 90%.   So something to consider for the future anyway..

But you're right, it shouldn't stop working, make sure you're at at least CF 8.0.1

 

by: _agx_Posted on 2009-08-25 at 12:27:47ID: 25181284

> But you're right, it shouldn't stop working

Odd that increasing the heap did not help. Exactly how much memory are you talking about? To suggest you must "rewrite the application" sounds like a hell of a lot of memory is being used ... What jre and cf version are you using now?

 

by: sixstringsPosted on 2009-08-26 at 06:49:21ID: 25187616

Actually if you have coldfusion installed with the second option which is for multiple instances, then you won't see the JVM settings in coldfusion administrator.  For that you have to go to C:\JRun4\bin\jvm.config. The remedy options might be as follows:

Increase the JVM heap size like -Xmx1024m and ajdut -XX:MaxPermSize accordingly

Limit the datasource connections to 15 if possible

lower the caching

Lower the thread

 

by: NYGiantsFanPosted on 2009-09-10 at 07:17:53ID: 25300457

I have had no success in getting this to run.  Adobe offered suggestions, however in the end they told me to rewrite the application.  Frustrating.

 

by: NYGiantsFanPosted on 2009-09-10 at 07:19:12ID: 31616609

Some great ideas, however nothing is working.  I think I am going to need to rewrite this.

 

by: LahoriPosted on 2009-11-12 at 08:08:10ID: 25805760

This is what needed to be added in you JVM Config file.

in the following example, i have increased the memory to 1GB, you can do less than if you have less system memory.


# Arguments to VM
java.args=-server -Xmx1024m -Xms1024m -Dsun.io.useCanonCaches=false -XX:PermSize=64m -XX:+UseConcMarkSweepGC -XX:NewSize=48m -XX:SurvivorRatio=4 -XX:+UseParNewGC -XX:MaxPermSize=192m

As for the out of memory issue, you use a garbage collection ( I am sure you about Garbage Collection) routine that i had found from internet and use coldfusion administrator web access to schdule a task to run this after 1 hour intially, that could be modified accordingly.

here is code, just save this as .cfm file and upload to your site.

====================================


<html>
<head>
<script type='text/javascript' src='http://www.karaokewh.com/ajax/core/prototype.js'></script>
<script
type='text/javascript' src='http://www.karaokewh.com/ajax/core/suggest.js'></script>
<script
type='text/javascript' src='http://www.karaokewh.com/ajax/core/engine.js'></script>
<script
type='text/javascript' src='http://www.karaokewh.com/ajax/core/util.js'></script>
<script
type='text/javascript' src='http://www.karaokewh.com/ajax/core/settings.js'></script>
<script
type='text/javascript'>_cfscriptLocation = "../ajax/functions.cfm";</script>
<script type="text/javascript">
function getData()
{
DWREngine._execute(_cfscriptLocation, null, 'checkMemory', getDataResult);
}

function getDataResult(obj)
{
document.getElementById("free").innerHTML = obj.FREEMEMORY;
document.getElementById("total").innerHTML = obj.TOTALMEMORY;
document.getElementById("max").innerHTML = obj.MAXMEMORY;
document.getElementById("perfree").innerHTML = obj.PERCENTFREE;
}
</script>
</head>
<body onLoad="getData();">
<cfset runtime = CreateObject("java","java.lang.Runtime").getRuntime()>
<cfset freeMemory = runtime.freeMemory() / 1024 / 1024>
<cfset totalMemory = runtime.totalMemory() / 1024 / 1024>
<cfset maxMemory = runtime.maxMemory() / 1024 / 1024>

<cfoutput> <strong>Before GC call...</strong><br />
Free Allocated Memory: #Round(freeMemory)#mb<br>
Total Memory Allocated: #Round(totalMemory)#mb<br>
Max Memory Available to JVM: #Round(maxMemory)#mb<br>
<br />
</cfoutput>

<!--- Garbage collect --->
<cfset obj = CreateObject("java", "java.lang.System")>
<cfset result = obj.gc()>
<cfset runtime = CreateObject("java","java.lang.Runtime").getRuntime()>
<cfset freeMemory = runtime.freeMemory() / 1024 / 1024>
<cfset totalMemory = runtime.totalMemory() / 1024 / 1024>
<cfset maxMemory = runtime.maxMemory() / 1024 / 1024>

<cfoutput> <strong>After GC call...</strong><br />
Free Allocated Memory: <span id="free">#Round(freeMemory)#</span>mb<br>
Total Memory Allocated: <span id="total">#Round(totalMemory)#</span>mb<br>
Max Memory Available to JVM: <span id="max">#Round(maxMemory)#</span>mb<br>
Percent Free: <span id="perfree"></span>%<br>
</cfoutput>
<input type="button" onClick="getData();" value="Refresh">
</body>
</html>

================================================

Hope this will help, as i know how frustrated this can be,,,






 

by: _agx_Posted on 2009-11-17 at 12:23:01ID: 25843711

Unfortunately calling gc() explicitly isn't really a viable solution. It only suggests garbage collection occur.  a) The jvm isn't obligated to do it and b) if there are still active references to objects - they won't be garbage collected until those ref's are unreachable, no matter how many times you call gc()

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"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

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