Question

Does DNS Affect How a Web Page Works?

Asked by: twinings

I have 4 Domains, each with 2 DNS servers.  The primary domain DNS servers are the default.  We have many webs hosted off-site.  My problem is when accessing one of our web sites from our primary domain DNS settings, the page does not have any formatting or functioning links.  If I change my primary dns server to be one of two other dns servers in my domain, it works fine.  It works fine for everyone outside our Domain.  When I do a NSLOOKUP from any domain server, I get the same result.  It appears it is something in DNS that determines how the web page is presented.  I've cleared all DNS caches.  Is there something in DNS that needs to point to the web hosting DNS servers?  I have looked at the working and non-working DNS servers and I can't find what is different.  Any ideas?  TIA

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Asked On
2009-03-05 at 08:12:38ID24202046
Tags

DNS

,

Web Page

Topics

Web Ontology Language (OWL)

,

Active Server Pages (ASP)

,

Web Services Description Language

Participating Experts
2
Points
500
Comments
7

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Answers

 

by: rafael_accPosted on 2009-03-05 at 08:24:40ID: 23807148

I'm not very clear what the problem is ... maybe you could provide an example; what about if you provide the actual urls in question?

DNS would certainly not have any direct effect on the formatting or functionality of a web page. DNS is only a name resolution protocol. They could however cause some subtle problems - imagine your url resolves to two different IP's (www server). Or maybe the hosting www server is misconfigured.

You say you are accessing the website from the local dns server right? Have you checked your hosts file? keep in mind that the local dns cache is checked first! Then the local "hosts" file is checked! At last, and only if nothing is found in the cache or hosts file, the normal dns resolution actually starts.

Have you tried pinging the names in each case ? what IP addresses do you get?

Hope that helps

 

by: twiningsPosted on 2009-03-05 at 08:34:49ID: 23807275

pinging or tracert returns the correct ip address from the hosting company.  When a PC is set to our primary dns server, or from DHCP, and you enter this one web site, the site comes up in the browser, but all the links show up as a list, left justified, and no working links, no images, no videos, etc.  If I then change the DNS server to be one of the two that works, the same web page comes up formatted, working links, videos, everything.  The only thing I change is the first DNS server on the list.  Yes, I checked the hosts file.  

 

by: rafael_accPosted on 2009-03-05 at 08:45:23ID: 23807397

So putting my self in your shoes, if I configure my PC with tcp/ip settings so that the primary and secondary dns servers are different pairs, I would get different results? Are you using a proxy server ? Is your browser set to use a proxy server? It looks like it doesn't like your dns server for some reason!! I think this is where you should look! Do you have this problem from all pcs?

 

by: carrzkissPosted on 2009-03-05 at 12:55:09ID: 23810542

In your primary DNS Server. If the Cache builds up real bad without being flushed.
Then some will pick up on the old cache.
Even though some work fine, and look the way they are suppose to.
While others look terrible.

So. Clean the Cache ever so often.
I think we use to do ours once a month.
If the there was a LOT of sites build up in a short period of time, then we could clean it sooner.

Good Luck
Carrzkiss

 

by: twiningsPosted on 2009-03-25 at 07:03:10ID: 23979506

I've looked at this again and I am still stumped.  The web name resolves correctly, but from one DNS server the web page is not formatted and the links do not work.  With the other DNS server, everything is fine.  What can a DNS server have to do with the web page displays from an offsite host?

 

by: rafael_accPosted on 2009-03-25 at 07:22:07ID: 23979708

reset your tcp/ip stack.
http://support.microsoft.com/kb/317518

 

by: twiningsPosted on 2009-03-27 at 11:58:36ID: 31554393

Resetting tcp/ip stack did the trick.  Took systems about 24 hours to completely reset and viola, all is well!  Thanks!

20120131-EE-VQP-002

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